For the mom who gives us everything - Mother's Day gifts that connects us.
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(367923)
Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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25

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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23

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"Let’s make sure it’s you" SMS never arrives

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

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44

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Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

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7

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Rate raised while AT&T committed not to do so

In August 2022 on the call with a representative I was ensured my home internet rate is locked to $69.99 and will never change. In June-July 2023 my rate was raised by $5 per month. 12/22/23 on the call with the sustomer service I requested to execute what AT&T committed to do - keep my rate $69

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480

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Official Solution

Can I get a replacement SIM card with the same phone number to replace my current SIM card that was damaged?

My AT&T Prepaid SIM card was recently damaged while it was out of my phone briefly and it's now no longer working when I put it back into the phone - it just says 'No Sim' and I have tried to fix it several different ways with no luck. Am I able to order a direct replacement for my damaged SIM c

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428

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Accepted Solution

How do I start a 'Notice of Dispute Form' for a business phone account?

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

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16

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International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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7

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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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44

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Bing hijacking my firefox seaches when duckduckgo

I found this just recently happened, and only on my cell phone. Searching with my pc is not an issue. I found a few references to try and resolve this, but none applied to my phone. I have google DNS servers set on my pc, and can't change these in phone. I disconnect from WiFi and use t-Mobil, the p

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21

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(48)
International texting

My boyfriend went out of the country today. He has a different provider than I do so he bought the international plan. However I can't seem to get my texts through to him. Do I need to buy an international plan as well?

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7

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User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

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6

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Secure mail key - sbcglobal.net email account

I deleted my secure mail key, updated my password on my sbcglobal.net email account, but I still receive emails and can send emails through the account using the deleted key. Using the inbound and outbound.att.net hosts, why is the key still functional when it's been deleted from the account?

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6

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Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

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9

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Trying to access email “settings” & “more settings”

Cannot get to “more settings” under “settings”. Only thing under “settings” is “general.  Trying to access disposable email addresses and filters 

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5

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can't get to my yahoo or ATT email on my Kindle fire 2012 HD tablet.

Every time I try to get to my email on my kindle I get the message Something's gone wrong. Before that I get the page that says my att page or whatever you call is not secure, I click advance and click open it any way. That's when I get the other message, something's gone wrong. How do you fix this

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Trending Accepted Solutions

(65)

Accepted Solution

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

Questions

213

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Accepted Solution

Official Solution

Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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188

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Official Solution

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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123

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Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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102

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Accepted Solution

Official Solution

can not log into my sbcglobal.net email

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

Questions

93

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