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I have had "unlimited data" for over 4 years. AT LEAST 3 years ago AT&T started shutting me down not allow me to get on the internet. I'm a senior with a home based Internet business that is deeply affected by AT&T shutting my services completely down for entire days. It would always come back
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Data & Messaging Features, Internet Tethering
What kind of discount can I get
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Online Account Access
I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this 22gb's per line/individual or for all 4 phones combined. I had assumed it was per line, but phone rep stated it is total for all lines.Any help would
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Wireless Billing
Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore
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Wireless Billing
I have been without a cell phone for over 2 weeks now... after shopping around, I decided to take the plunge with At&t and I knew I wanted the Apple iPhone 13. I selected my phone, plan, accessories, did the credit check, agreed to terms of service, all that, now comes down to pay and it says I owe
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Wireless Billing
Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t
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Wireless Billing
This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c
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Wireless Account
I’ve ported from T-Mobile to AT&T two days back.One of the sales executives LIED and gave a false statement to get an extra order in his account. Only based on which I've ordered an Iphone11 with a trade in over the same call. Now due to that, AT&T is asking me to pay 75$/month more than my budget,
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Wireless Account
My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B
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Wireless Account
We have been AT&T customers for over 27 years but they’ve overcharged and deceived us for the last time. Last September we decided to use an offer to trade in our phones for an $800 credit for each phone to purchase newer iPhones. We called AT&T after waiting over three months for the credit
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Phone & Device Upgrades
We have att wireless internet. Every few months it just stops working. Customer service insists on upgrading our package, the service techs insist on a new SIM card, and the asurian folks try to sell me a different package. It is not the box or SIM card. The device just stops receiving a signal
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Other Phones & Devices
I have had the att turbo hotspot 2 for around a month and a half. It was setup and working fine, except that I had to spend $100 every 2 weeks because att doesn't offer a plan with the amount of data I need. One day out of the blue the device shut down and while restarting got stuck on the hello
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Other Phones & Devices
My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.
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AT&T Fiber Installation
My question is that if I purchase an M5 outright, put my sim card from my M1 into it, would it be able to access 5G on my current plan. I will not be changing my plan, or adding a new plan. The main reason I have the one that I do is because of the unlimited on the hotspot that is currently on it.
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Data & Messaging Features, Internet Tethering
I bought a hotspot at Walmart along with a $50 AT&T prepaid phone card they did not tell me it was refundable they told me I would work for the (Edited per community guidelines) hotspot to get Internet. I do not have $50 to freaking to throw round. I need somebody to contact me on a refund this
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More AT&T PREPAID Discussions
I have frozen inquiries on my credit with all bureaus and need to know which one to unfreeze so that AT&T can run a credit check. I am based in Los Angeles, CA.
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Wireless Billing
This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls. This is outrageous for two reasons. I don't make international calls. I have international calls barring on in case AT&T ever thought I was trying to make
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Wireless Billing
Closed
Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows
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Wireless Billing
My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician
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AT&T Internet Account
I am a reliable, great-standing 25 year AT&T customer. If this can happen to me I wanted to warn everyone. I called AT&T today to find out about having a hotspot. I have the "Unlimited and More" plan which evidentally does not allow for a hotspot. A no big deal call and no big deal to re
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Wireless Account