The Samsung Galaxy S24
HannahB1728's profile

New Member

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2 Messages

Monday, April 24th, 2023 11:53 PM

Outage

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m not paying for service if I don’t have it.

ACE - New Member

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144 Messages

1 year ago

I have had this happen to me before.  Restarting my phone usually fixes my issue.  Maybe it will help you.

New Member

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2 Messages

1 year ago

I have done it all already. Thank you.

Community Support

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231.2K Messages

1 year ago

Hello HannahB1728, we're here to help you with unable to make or receive calls.

 

We understand how frustrating this can be. Let's meet in a Direct Message, so that we can troubleshoot your device. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

 

In the meantime can you provide me with your zip code? I can check the towers in the area.

 

Looking forward to speaking with you.

Carlton, AT&T Community specialist

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