Sana72's profile

6 Messages

Monday, October 23rd, 2023 6:31 AM

Help please! Where's MAX?

Hello there! 

So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the switch. In addition, HBO 'MAX is being advertised as included with certain AT&T plan, of which I have. I'm super disappointed in the way that this switcheroo went down. I thought that I would be saving money. I hope that at the very least you can honor the advertisements that are being constantly played to me while I listen to Amazon Music AND Spotify, and at the very least, make good on your promise that "MAX is now available available to AT&T subscribers..." I'll be happy to speak to a customer service representative and follow up with any assistance provided. Thank you in advance for your time.

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