Loyal Customer Thinking About Switching
Good evening, I hope this finds whomever reads this; in bright spirits and enjoying the dawn of a new year.
I have been a loyal AT&T customer since 2007 when the very first iPhone was introduced. Along with that brand new shiny iPhone came a monthly service plan that included truly unlimited data not this nonsensical capped and throttled back "unlimited" data. Just so your aware. This is what unlimited means.
not limited or restricted in terms of number, quantity, or extent.
"the range of possible adaptations was unlimited"
Anyway, due to complications beyond my control I was unable to pay my bill and you eagerly cancelled my unlimited service. Five months later when I was able to restore my phone service I endeavored to get my plan back. I was told this was not possible. I then signed up for one of your PrePaid accounts. I have held this account for a number of years and I have always been frustrated the lack of data and the rather expensive data add-ons.
Today I am contacting you to see if you are willing to keep me as a loyal customer (what I would prefer) or will I be off to the greener pastures of Altice where a mere twenty dollar bill gets me unlimited everything (on your network no less). Match their service or give me back that original iPhone service with unlimited tethering and I'm yours all for the bargain price of one Andrew Jackson. What say you?