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Internet not available at my address; have a fiber box in my backyard

AT&T website says internet is not available at my address [new house]. There is an AT&T fiber box in my backyard. A house is being built behind me, and when I enter that address it shows AT&T internet is available. How do I get this issue resolved?

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58

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Samsung S22 Ultra Bought Outside US

I just recently moved to the US and have an unlocked (open line) S22 Ultra. Why does a post paid AT&T sim doesn't work? how can I fix this issue?  Thank you for advance answers.

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363

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Iphone 15 Pro no service after update

I performed a software update on my iPhone 15 pro this Saturday to version 17.1.2. After the update, I have not had cell service.  Luckily, I can still connect and perform calls over wifi.  When wifi is turned off, my service is displayed as SOS only/no service.  I have visited 3 ATT

Questions

889

4

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Closed

One more time deceptive and fraudulent sales practices

Chatted with a rep regarding a TRUE unlimited plan ( No capping , No de- prioritization) for my CELL  IPAD Was assured several times in the chat  that ATT had the plan for me , headed to an ATT store ( Walmart Hurricane Utah) signed up for the said plan , once everything was finalized and

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166

23

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Sudden loss of service

We have Fixed Wireless Internet service in a rural area. It was working fine until two days ago around 3pm. I have reset both the gateway, and the antenna multiple times; reset button, power button, physically disconnected the power cable and re-connected, to no effect. I went to the browser interfa

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49

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connect fax to gateway

Since my fiber installation, my Brother printer/fax (MFC-L2717DW) isn't found on the network. The installer didn't leave the box (which apparently should have a special phone line) or any instructions. 1: Do I need the special line cord; 2. If so, how can I get one (and the instruction booklet); 3.

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287

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Closed

NHL 24 is currently unplayable only for customers using AT&T fiber.

Hello, I'm writing to ensure AT&T is informed that their Fiber Customers are in a complete outage from the video game NHL 24.EA Has been asked to comment on this outage, and has repeatedly said that the issue is solely AT&T's problem and their poor networking.Below are some pictures and link

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849

37

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I want to use tp-link deco axe5400 (axe75) pro with ATT fiber gateway

I'd like to set up better wifi using the deco axe5400 pro with my fiber att gateway. I'm asking what is the best method to have the highest speeds? Ideally I'd like to turn off the att wifi part of their router and use a cat 7 cable from the att modem/router to my deco router. Then use additional

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767

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Ethernet works, wifi not listed under available networks to connect to

Background I recently moved addresses and had a free Fiber installation. I've noticed that the wifi will go down almost every day in the middle of the night. Because of the timing, I didn't pay it much mind. The Problem Today I woke up to discover that none of my devices are able to find/connec

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292

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BGW320-500 Ethernet Stops

I have a new BGW320-500. Randomly, any ethernet connections plugged in no longer connect. Anything on WIFI works great. When plugging straing in it sounds like it connect for a few seconds and then makes the disconnected sound. This happens on multuiple devices of different types. Laptops, switches,

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59

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fixed wireless wants new gateway

Hello! I have fixed wireless using a Pace 5268AC gateway. I only have the internet. I don't have nor want TV anything and I don't use or have access to cable. So is there another gateway available to me?

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100

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AT&T Fiber installation question

Before AT&T fiber is installed must the home builder have conduit from the outside into the house in order to pull the fiber into the house? We are curious to see if AT&T will do this as we are not sure the builder has done this yet.

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366

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No "IP Passthrough" option

I would like to connect my own router to the fiber modem, and use my router for DHCP and to set a custom DNS. I understand I cannot disable DHCP on the modem, but per other posts like this one, I should enable "IP Passthrough" in the web config for my modem.  However, I do not have that option

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77

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BGW320 and multiple public IP addresses

I know this has been asked and answered many times, but many conflicting answers exist. Here is the scenario I'm trying to impliment if anyone wants to comment. My environment: BGW320 Gateway Router /29 static IP addresses What I want to do is have each public IP address go to a different ro

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113

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"Call cannot be completed at this time" ONLY from our ATT Cell Phones

Hello, I have been trying to call my credit union from my ATT Cell Phone at 800.252.6950 however, I get this error message regardless of location/time. I then called it from my business phone (not ATT) and it goes right through as you would expect. I need to be able to contact my credit union for pa

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2.2K

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Is it possible to cancel this way without additional fees.

Use my 50% paid off iPhone with NEXT to make the trade for another iPhone and then just return that phone back unopened to AT&T and cancel service and not owe them anything else except for what services fees I may owe up to my cancel date? Service here is not the greatest and looking for the bes

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25

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Smart Home Manager - Network Attack Blocked. Need a permanent solution

Hello, I've seen several others with similar questions, but no apparent permanent resolution. I am a network security engineer by trade and I know precisely *how* to block the sort of traffic that the Smart Home Manager is detecting and attempting to thwart (ping sweeps, DDoS, etc...), but the issu

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43

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

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28

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Ip Address

How do we change the IP address range to include 192.168.1... and 192.168.2. Every time I try to change IP range it will only take one. Anything I am missing here? I have the Nokia BGW320-505 model and everything works fine I just need to create a separate network for my Home servers. Any help is ap

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298

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Closed

Offshore Gulf of Mexico - Prepaid AT&T

All the guys at work use ATT postpaid and get excellent data/service offshore in the Gulf of Mexico. I bought a pre-paid eSIM and it worked great while we were in Port Fourchon. However, once we arrived at our work location offshore the data no longer worked. Although I still have 4 bars, and all m

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