Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (969)

Relevance
Selected Relevance
Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

1.1K

3

0

0

SBCGLOBAL Email Hacked - Security Questions Changed

My email has been hacked and they changed my security questions. I am stuck in a loop and am extremely frustrated. I just need a phone number to call someone to assist me to fix this issue.

Questions

57

0

0

Port landline to cell

I am trying to port my landline to a cell phone phone. It keeps asking for a pin that is 6 digits and I do not have one. 3 customer service people and a store rep can not or will not help what do I do? A online account was never created and it wants a code that it sends to the landline before I can

Questions

46

1

0

Email Account Recovery Form

I call att & was told to fill out a form online but wasn’t able to find the website? I’m locked out of my sbcglobal account and my recover email is no longer in use. I’m trying to get a temporary password

Questions

346

2

0

Thunderbird email application, can receive, cannot send.

I have used Thunderbird email for years. I have not changed password or settings.I can receive email but can no longer send. I get password error message.I have checked the server settings and they match the suggested settings.

Questions

109

1

0

0

Sub-Account: Edit Profile Details

How can I change the password on a sub-account? I have had sbcglobal.net email sub-accounts for many, many years that are still in use. One of them never wrote down their password. Now they need it.  I'm on the Sub-Account: Edit Profile Details page. I see my Account Owner name and number,

Questions

421

3

0

Humax BGW320-500 change access code permanently

My son is able to access the router config page and reset the access code to default, using the original code which is written in the sticker in the back of the router, so he can disable parental control in the security options and bypass the Smart Home Manager downtime and profile internet usage re

Questions

386

6

0

Unable to access AT&T Business account

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

Questions

177

2

0

I cannot access my SBCGLOBAL account. AT&T please allow temporary passwords over the phone!

AT&T, please help us log in to our emails! Much to my disappointment, I called Technical Support to help me access my sbcglobal.net email, and I was told they cannot help me with this issue. I was told that since September 1, AT&T no longer allows Support to give temporary passwords over

Questions

282

11

0

Sonim XP8 PIN problem

I purchased a used XP8 from my ex-employer. The person who had this phone has entered a PIN number that no one knows. I have tried the suggested method for forcing a factory reset, however, when I get to the "No Command" screen, pressing the power and volume up buttons do not do anything and the pho

Questions

176

3

0

Att.net Email Password Reset Help

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

Questions

80

3

0

sbcglobal.net email account

Several days ago, all my devices stopped receiving emails from my sbcglobl.net account. I got notifications from my devices that I needed to update my password.  When I tried to log in, I was told "We’ve noticed activity that suggests your password may be compromised. To keep your info safe, s

Questions

2.4K

20

Lock e-mail account from password resets

I have an ATT e-mail account and it keeps getting locked with a message that two many incorrect password attempts were made. The most recent time, the security questions were also cleared.  I want to prevent changes to the account unless someone has the password and or the passphrase.  I

Questions

76

1

0

Multiple Issues on iPhone & iPad After Changing AT&T Password

@ATTHelp I find myself here again, 2 years after posting about the same issue.  I updated my AT&T password, then my email stopped working on my iPhone and iPad. Clicking the Re-Enter password link brought up the Yahoo screen within the IOS settings and it showed my AT&T email by

Questions

213

2

Replaced modem; old network name shows up instead of new modem name

I just got a new modem today and while the technician was here, I could see the new network name show up and I connected with the new password. I had internet access at this time too. Shortly after that, I lost connection to modem and now my old network name (from previous modem) shows up and I

Questions

6K

3

0

How do I access my sbcglobal.net email account?

How do I access my sbcglobal.net email account - For some reason, my sbcglobal email account that I have registered on my phone says there's an error and I need to sign in. When I try to sign in it says my password is incorrect, I tried answering the questions but it kept saying error, ended up lock

Questions

439

2

Enter the Yahoo Password for Your Email – Things to know from AT&T

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b

Questions

41.5K

24

0

Trying to sing into a tc network

I don't remember my password or my security questions to log in

Questions

18

1

0

How can I access my old, inactive att.net/yahoo email?

I had att.net email for years, and then after it transitioned to yahoo. I was messaged that the service would be discontinued, so I switched to another email provider. I would like to access the att/yahoo inbox to have the mail forwarded.  To complicate matters, I'm not sure I remember the pas

Questions

33

0

0

Password Reset to Phone No Functioning - Followed by E-mail Confirmation

I have been attempting to reset my @ATT.NET e-mail address password for several weeks now using the AT&T Reset Password page, which I had used without issue in December, but am now having issues. Specifically, I request a temporary password through text yet no message arrives, despite my correct las

Questions

173

3

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.