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Need to update email settings?
Waterpolo5's profile

1 Message

Wednesday, August 23rd, 2023 12:35 AM

Email Account Recovery Form

I call att & was told to fill out a form online but wasn’t able to find the website? I’m locked out of my sbcglobal account and my recover email is no longer in use. I’m trying to get a temporary password 

1 Message

10 months ago

This form typically requires you to provide specific information to verify your identity, such as alternative contact information or security questions.

Community Support


232.8K Messages

10 months ago

Hello @Waterpolo5,


Thank you for contacting us. We get that you're trying to gain access to your email account. We are here to guide you.


We want your account to stay safe and secure, we recommend try resetting your password:

  1. Go to reset your password.
  2. Enter your user ID and the last name associated with your ID.
  3. Choose your verification method and follow the prompts.
  4. Enter and confirm your new password.

Also, please visit our thread about trouble signing into your email account, which will guide you to reset password and, it will give you a better understanding about regaining access to email account.


We hope this helps! Please reach out if any assistance needed.


Happy to assist!

Jennifer, AT&T Community Forum Specialist.


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