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rcorsico's profile

New Member

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5 Messages

Monday, January 16th, 2023 2:23 PM

Humax BGW320-500 change access code permanently

My son is able to access the router config page and reset the access code to default, using the original code which is written in the sticker in the back of the router, so he can disable parental control in the security options and bypass the Smart Home Manager downtime and profile internet usage restrictions.

AT&T should update the router firmware to not allow to change the access code once it is changed, or find a better mechanism of restrictions.

Otherwise the Smart Home Manager is useless!!

ACE - Expert

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35.8K Messages

1 year ago

Normally physical access to any device allows some sort of bypass, and the Gateway is no exception.  These features are only a parental assist to remind children of the rules.  If they are determined to find a way around them, there will likely be some way.  

New Member

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5 Messages

1 year ago

I already used the webpage to change the access code. However it's not permanent as you can still use the original router access code to login using the forget user code option.

This is the actual problem I am reporting.

In my opinion it's an unacceptable security breach that should be addressed by AT&T and the router vendor?

Otherwise as I said the home manager is useless.

New Member

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268 Messages

1 year ago

Most kids probably won't think to look on the back, hence why they still do it this way. If you've let your son know that it has been changed they know you are aware if their actions. If they continue to do it, then that's another issue that AT&T or any other company cannot help with. Could they go about it a different way and add software warnings? Sure they can, but it's also the parents responsibility. 

(edited)

New Member

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5 Messages

1 year ago

Sorry I do believe the responses and the recommendations are off topic.

The router must enforce security and avoid ways to be hacked.

What's ATT and the vendor's answer for my query and the vulnerability?

Thanks

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