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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Service won't work on pixel 7

I switched to a pixel 7 from a iPhone 11 but the service won't work on the pixel. I've tried restarting the pixel, updating it, cleaning the sim card, re-entering the apn, and resetting the network settings but nothing has worked.

Questions

40

7

0

Does AT&T have a way to look in detail at everyone?s info and share it with us

Have suspicions but things get hid and passwords changed

Questions

18

2

0

Accepted Solution

Official Solution

Need to Disable 5G on my Pixel 6a

How can I prevent my AT&T Pixel 6a from trying to make phone calls over the 5G network? I works horribly for me.  I cannot make or receive calls at all from my home.  But everything works great if I can get it to connect over the 4G LTE network.  Unfortunately it keeps switching

Questions

1.4K

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You’ve tried to enter your IMEI too many times. We can’t unlock this device

Hello. I submitted and unlock request for an old iPhone 3G and received the following denial response. "You’ve tried to enter your IMEI too many times. We can’t unlock this device." I only entered the IMEI one time. Please advise. Thanks!

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25

3

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Unlocking Paid off Phone while in Thailand

Hello, I've been trying to unlock my phone for days now since settling in Thailand (I will be here for 1 year) and the unlocking form is not working for me. I even got a US VPN and have tried two different browsers on incognito. After inputting my phone number to the form and checking the box, I kee

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26

1

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return label for next up

I received one label with my new phone returning to Pitney Bowes returns in Irving Texas. Is that label to return my next up old phone?  (that I'm using for a trade in)

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20

2

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Closed

Razr 40+ (xt2321-1) prepaid SIM no text receive

i have my at&t SIM card used with an prepaid plan at my Xperia 5 IV here in Germany and i received textings from U S last year i used the same SIM at my new Razr 40+ inside U S. no problem. but now back in Germany again i can't receive any text except from at&t system. tge card is active

Questions

44

16

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SOS mode

Hi, my phone is in sos mode and I can’t get it out. I know it’s not a network issue because my husbands phone it working as normal. I have tried restarting my phone, turning cellular data on and off. please help

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34

1

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Can't believe I'm on here

I never complain in forums, but I am in 100% the same situation as the first person. No sbc at home, need wifi calling. I also was shown that wifi calling worked on 2023 moto g stylus. My daughter's even works. Now I'm just out unless I fork the $ over for a new phone. I'm sure.ilk get a generic res

Questions

36

1

0

Accepted Solution

Unlock code incorrect

Received approval and an unlock code for a Samsung note 8. The code is incorrect. Contacted AT&T support and they advised I would need to submit the request through ATT prepaid. As far as I can tell, ATT prepaid does not have a separate procedure for unlocking devices. So what do I do?

Questions

68

17

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Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

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23

1

0

Accepted Solution

Closed

Stand alone Apple Watch SE with cellular plan not receiving calls

My daughter has an Apple Watch SE with a cellular plan (no cell phone). All of a sudden, her watch is not receiving or now making calls. It started with it not receiving calls but being able to make outgoing calls. I did some research and basically found no answers except to restart the watch. After

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20

2

0

Accepted Solution

Shipping label for exchange

I need to be send a shipping label for my phone that I exchanged to send back

Questions

15

1

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