For the mom who gives us everything - Mother's Day gifts that connects us.
Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
Ask a question

Latest conversations

View More

(93025)
WeBoost AT&T registration link not working.

Hello, the link to register WeBoost with AT&T is not working or loading. Has anyone found or know of a solution because I'm sure I'm not the only one facing this issue. Contacted AT&T for support but was referred to an AT&T store which the person had no clue. Contact WeBoost support and

Questions

382

10

Accepted Solution

Unable to dial any 910-577-xxxx #s from AT&T phones

Have tried from multiple AT&T phones and am Unable to dial any 910-577-xxxx #s from AT&T wireless phones. All other carriers (spectrum, lumen, brighstpeed, verizon, etc...) work to dial those #'s in the 910-577-xxxx range. keep calling AT&T and they continually have me check settings on

Questions

27

4

0

WiFi connected, but unable to get on Internet

Whether at home or work, with reliable WiFi networks, the iPhone 13 will say it is on the network, but any app that requires an Internet connection will not function. No one at the ATT store had any insight about this problem. Thinking it was a problem with the phone, I bought an iPhone 15 yesterday

Questions

27

7

0

Service won't work on pixel 7

I switched to a pixel 7 from a iPhone 11 but the service won't work on the pixel. I've tried restarting the pixel, updating it, cleaning the sim card, re-entering the apn, and resetting the network settings but nothing has worked.

Questions

44

7

0

Does AT&T have a way to look in detail at everyone?s info and share it with us

Have suspicions but things get hid and passwords changed

Questions

21

2

0

Accepted Solution

Official Solution

Need to Disable 5G on my Pixel 6a

How can I prevent my AT&T Pixel 6a from trying to make phone calls over the 5G network? I works horribly for me.  I cannot make or receive calls at all from my home.  But everything works great if I can get it to connect over the 4G LTE network.  Unfortunately it keeps switching

Questions

1.4K

11

0

You’ve tried to enter your IMEI too many times. We can’t unlock this device

Hello. I submitted and unlock request for an old iPhone 3G and received the following denial response. "You’ve tried to enter your IMEI too many times. We can’t unlock this device." I only entered the IMEI one time. Please advise. Thanks!

Questions

30

3

0

Unlocking Paid off Phone while in Thailand

Hello, I've been trying to unlock my phone for days now since settling in Thailand (I will be here for 1 year) and the unlocking form is not working for me. I even got a US VPN and have tried two different browsers on incognito. After inputting my phone number to the form and checking the box, I kee

Questions

30

1

0

return label for next up

I received one label with my new phone returning to Pitney Bowes returns in Irving Texas. Is that label to return my next up old phone?  (that I'm using for a trade in)

Questions

21

2

0

Closed

Razr 40+ (xt2321-1) prepaid SIM no text receive

i have my at&t SIM card used with an prepaid plan at my Xperia 5 IV here in Germany and i received textings from U S last year i used the same SIM at my new Razr 40+ inside U S. no problem. but now back in Germany again i can't receive any text except from at&t system. tge card is active

Questions

46

16

0

Be the first to reply

(1)

Trending Accepted Solutions

(13)

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.