AT&T Community Forums

Unable to dial any 910-577-xxxx #s from AT&T phones

Have tried from multiple AT&T phones and am Unable to dial any 910-577-xxxx #s from AT&T wireless phones. All other carriers (spectrum, lumen, brighstpeed, verizon, etc...) work to dial those #'s in the 910-577-xxxx range. keep calling AT&T and they continually have me check settings on phone. This is not a phone issue this is a network routing issue and cannot be fixed on the consumer side. Has anyone else had similar issues?

Responses

Accepted Solution

chadwicktj71

3 Messages

15 days ago

Issue was a down trunk line.....took almost a week for them to acknowledge there was an issue. Issue has been resolved

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ATTHelp

Community Support

•

232.1K Messages

17 days ago

Hello @chadwicktj71,

Thank you for reaching out to us. We understand you concern regarding unable to dial the numbers, let's get the help you need.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help”.

Please feel free to reach us if you have any other questions.

Thank you for connecting with AT&T Community Forums!

Kevin, AT&T Community Specialist

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chadwicktj71

3 Messages

17 days ago

Hi Kevin i have reached out to AT&T received absolutley no resolution. Support is terrible i am encouraging the entire medical staff at our organization to leave AT&T wireless service. The ticket I have with AT&T is VTM000050061808. The bigger problem is we are a critical care hospital and all of our #s are 910-577-xxxx and community members and medical staff who have AT&T wireless are unable to call us. This is absolutely unacceptable.

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