Features & Services

For 3 days I've been in your stores and on the phone with support. My phone is switching to SOS from my home and in certain pockets around town.  What is going on?  I've changed SIM card, told it was my "old" phone and have now upgraded and surprise, SOS once I got home.  It's still

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

Comment d?bloquer mon t?l?phone

This has happened several times over the last year of service. I have had to go to great lengths to resolve this in the past, and once again, this cycle perpetuates. I pay nearly $180 a month for Att and its services, for constant headaches. Currently, I cannot make outgoing calls or texts, and I ca

After 10 hours and 4 visits to the AT&T store on Dallas Parkway, we still had an unresolved issue. We went into the store one more time, and insisted the staff resolve our issue. The first person was again unable to help us and asked the manager to assist. The manager was rude and dismissive, an

I have an iPhone 12 and my partner has an iPhone 13. We are on a family plan together and we both recently stopped being able to receive verification codes.  This happened after we switched out to new SIM cards, due to a service interruption.  The new SIM cards fixed the service issue and

The fastest speed I’ve ever got on my iPhone 12 Pro Max at my home, which is regular 5G, is 347 mbps down and 49 mbps up. I’ve connected to 5G+ towers in Philly and NYC and haven’t come anywhere close to those speeds.  The 5G+ speeds are actually slower than LTE speeds I’ve gotten.  I’m

We will be cruising the Eastern Caribbean with stops in Saint Thomas St. John’s Saint Croix Barbados St. Lucia and said Martin  Will we have free unlimited text and calling with no roaming?  Should we turn on airplane mode during these ports of call 

I have this problem on both my iPhone XR and iPhone 15 Pro. My phone shows great 3-4 bar LTE/5G signal, but refuses to send or receive text messages, or connect to the internet. We have an unlimited plan, so we are not being rate limited. My only solution is to use WiFi. I have tried the following:

AT&T DirecTV Now Android TV is the at&t tv box fully loaded with android apps yes or no ?