AT&T PREPAID
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Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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Today, I transferred my phone number from my parents ATT account. I got email confirmation that the transfer is complete. When I press, "make a payment" or "See my bill", I do not see any information about the plan I selected. On those landing pages, it says "You don’t have any accounts linked to yo
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I spoke w/Rebecca and I believe a manager about an issue I had with a feature called next up on my bill I never authorized. It’s been applied for just over a year and I had no clue about it. I had no luck in getting them to credit the full amount. So I asked to speak with someone else. I received a
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hello im looking to figure out how can i transfer my phone from one ATT line to another?
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My wireless account has been 'hijacked', i.e. it has been transferred to some business account without my consent about 15 months ago. I didn't notice it until now because it was set to Autopay. That business account is still paying my bill, I still use my iPhone, it definitely sounds like some typo
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New Iphone13 won't accept calls from some contacts. Goes straight to voicemail. Never shows up in the missed call list. Not on airplane mode, do not disturb or blocked
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I am a long time AT&T customer and US Army Veteran dealing with a relatively sophisticated fraud claim that AT&T has been no help resolving. Specifically, a criminal pretending to by my wife walked into an authorized AT&T retailer and purchased a new iPhone on my account using a new in
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Hello I had an upgrade and placed an order. AT&T cancelled my order and now I have lost my upgraded and gained a 1,000 bill on my current device. Customer service is zero help and tells me to call a number that is out of service. Any help would be greatly appreciated. Thanks
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I was on a cruise with the internet package from the ship line, Complete informed AT&T about it but they still charged be more that $6000 saying that I used at&t at sea, Can someone please tell me whom can I approach besides the regular customer service agents to get this reversed It is a so
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If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u
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I started working for Burt's Mobile who claimed to be a third party wireless company that works with at&t. The boss Steven Carter claimed all website graphics needed to be approved by at&t, well I and a numerous amount of other artists fell for this job scam. He had us working for weeks and
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?
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Hi everyone, I switched 2 lines over to AT&T in January 2023 and got a free iPhone 14 Pro (36 months of credits) for trading in an iPhone 12. Last week I switched over my personal wireless account to a newly created business account and paid off the iPhone 14 Pro. When trying to unlock online,
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I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier. The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t
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I have been a loyal customer of AT&T for over 11 years and have always appreciated their service. However, I recently encountered a problem with my bill and the loyalty department. Despite trading in my phone and expecting $1000 in credits over 36 months, I never received it. Additionally, I tra
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We traded in a phone on 12/1/23 and took the phone to our local AT&T store; I have a receipt with the trade-in amount, promotion, and condition of the phone. After 5 months, we still do not have the credit promised. We have called several times over the past 4 months and offered several excuses
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