Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
gerridawn's profile

3 Messages

Thursday, March 28th, 2024 11:58 AM

New Iphone 13 not receiving calls from some contacts

New Iphone13 won't accept calls from some contacts.  Goes straight to voicemail.  Never shows up in the missed call list.  Not on airplane mode, do not disturb or blocked

ACE - Sage

 • 

117.6K Messages

1 month ago

Do you have both your phone number and Apple ID set to send and receive calls and text messages in the settings on your phone? 

3 Messages

1 month ago

Yes. We were both set up. Turned out the ActiveArmor was blocking any number that was not pre-existing in my phone. Once that was turned off all calls were received again. 

ACE - Sage

 • 

117.6K Messages

1 month ago

New Iphone13 won't accept calls from some contacts.

If you set up active armor to block numbers not in contact list, then that statement is incorrect, since they weren't 'contacts'... (Sigh)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.