Account & Usage

I was looking for hotspot data. I believe a visitor is running up my data with her tablet. I turned off data on the tv but my internet on my hotspot has been going up since she came to visit is there a way for me to check online to see if it is going to her tablet? The fire tv was the first issue be

I was using at&t in canada but I don’t know after paying my bill after 1-2 days they canceled my service and saying that i use more data in canada and i got no text or email saying that they will canceled my account i was at &t customer from from than 3-4 years

Hello!! I would like to cancel AT&T Prepaid SIM card. I want to cancel because I out of the country. I cannot activated this card.

Hi, I just recently got AT&T prepaid. My plan ($65) claims it has 5G access but it always shows 5G E. I’ve heard from a lot of people 5G E isn’t actual 5G and is an advanced form of 4G. My phone supports 5G as well. I have an iPhone 12. I’ve tried turning on airplane mode and turning it off, re

Been on the 16GB / $300 plan for a year. Performance has been great and no issues.  My renewal was yesterday (Nov 13), so I preloaded the account with sufficient funds for the renewal a couple weeks ago.  Everything looks like it worked... balance was paid and my new renewal date is Nov

I bought my phone last night bought the $50 plan. But I can only send text messages and receive text messages I cannot make any phone calls or get on the Internet or anything else and when I look at my phone number in the settings it shows unknown

I activated my prepaid sim card and I want to keep my number from Tmobile. I successfully activated the sim card, but I can't make phone calls or receive texts. I want to log in my prepaid account, but I can't get temporary password since I can't receive texts. I used this number in att prepaid befo

Anybody else have an ESIM installed on their device remotely after activated using a physical SIM ON an Apple i13

Last month, on my phone, I was helping my mother with her plan, had to enter her info of course, and since then, when I go to my account, I end up having to reset everything. It keeps locking me out. I thought I had fixed it last month. I had no idea it would do this.

I live in Independence, LA in a wooded area a lot of buffering happens when trying to use the internet. Who is the best provider for this kind of area?