For the mom who gives us everything - Mother's Day gifts that connects us.
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(368479)

Accepted Solution

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

2.7K

127

Unlock iPhone fails, reason is not correct.

Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI.  The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.

Questions

15

6

0

CNAM validation / update

My business is not an ATT Customer. How can I confirm my Caller ID is correct your CNAM registry database? 

Questions

91

10

0

Wifi

How to install a at&t fiber kit

Questions

14

2

0

smart home on pc

I need info on how to install ATT smart home app on my pc.

Questions

11

1

0

Other wire in fiber terminal box

What’s this other wire for? It has a red and clear plastic 3M cap on it.

Questions

27

6

0

above ground cable box

yes in my back yard we have a SBC above ground cable box. the round tube like that is about 3  ft high in my yard. is this equipment still vaild? have not seen anyone from SBC work on it in over 10 years no new line added. if it is not useful anymore i would like it removed from my yard. the number

Questions

7

1

0

Accepted Solution

Customer Service Nightmare - No Passcode & Lost Return

I'm gonna break this into bullet points to make it easier to read: I ordered a new phone online for a new wireless account in January. After I receive the phone I changed my mind and decided to stick with my current provider. I take the brand new unopened phone to an AT&T store to return it,

Questions

30

4

0

Conditional call forwarding stopped working to carriers other than AT&T

Sometime in March - conditional call forwarding stopped working to Google Voice. I have also tried to a Tracfone number and it fails. If I conditional call forward to another AT&T line it works fine. The symptom is an immediate disconnect as soon as the forward starts for unanswered or busy. Un

Questions

41

4

0

data usage

If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?

Questions

9

0

0

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(47)
data usage

If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?

Questions

9

0

0

Secure Mail Key

As of yesterday morning, my email connected to my Outlook Acct stopped working. I am unable to create a new Secure Mail Key because the option in MYAT&T Account doesn't show a linked account area in my profile so there's no place for me to create the key. I have called several times, with no luc

Questions

6

0

0

All Att emails blocked from sendgrid

When someone signs up through our website an email is sent to confirm Thier account through sendgrid. All emails that belong to ATT or bellsouth are getting blocked by the server at ATT and sending me back error messages. I have emailed the account listed in the error and called support and can't ge

Questions

13

0

0

Receiving most emails but NOT any emails specifically from google accounts

Hi, I am not receiving any emails from friends that have google accounts. Those get bounced back to the sender a day later as too many attempts or timed out. I have tried many things to resolve this but I am guessing it may be an AT&T/Yahoo server issue. Can you please help? This started only

Questions

23

0

0

cannot access my Bellsouth.net

I cannot access my bellsouth.net account. When I sign in, it seems to recognize my password and shows me my name and zip code, but wants me to update my profile to add a mobile number. I add my number, hit submit, receive the code, enter the code, then get a page telling me there was a problem updat

Questions

8

0

0

BUSINESS_SMB_SOC_CODE_MISSING

Whenever I try to add a line on my account online or upgrade a device, I get the error: BUSINESS_SMB_SOC_CODE_MISSING. I have tried calling tech support but they cannot help.

Questions

7

0

0

Trending Accepted Solutions

(71)

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

2.7K

127

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.5K

5

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

514

1

0

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

261

14

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

205

21

0

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