I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.

this is an emergency. Basically I woke up and my phone wouldn’t turn on anymore, I’ve tried to plug it in into everything and it’s just gone for. My father gave me his old phone but the SIM card is unlocked and I want to put my working and already paid SIM card in, but it says sim not approved or su

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p

I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W

I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices.  However, my security cameras connect to a base station that must be hard-wired to the router via ethernet.  Is it possible to connect to the guest network via ethernet?  Than

I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead

I have been overbilled for the past 9 months (since August 2023). I have contacted them at least 4-5 times via phone and chat. It turns out that they initially quoted false information for what I would be billed (don't know if it was an honest mistake or intentionally deceptive). They didn't care a

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

I’ve been an AT&T customer since before the turn of the millennium, and never have I been so disappointed in AT&T. When I upgraded my cell phone at a physical store location in August, I asked if there was anything I could do to reduce my monthly cost. The agent told me that I could add anot

I have a device I am having difficulty connecting to WiFi. Manufacturer info says device only works on 2.4 GHz band. Can I disable 5 GHz band temporarily so I can connect this device and re-enable afterward.

My account was banned and my question/answer was deleted.  I posted the solution on how gold star families can get the military discount.  It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me?  [email scrubbed]

I have tried to sign on to ExperianID and it says my activation code is invalid. Help!

All of a sudden, the emails I receive that were sent to me by phone numbers (NOT other email addresses) have blank bodies where the message should be. There is absolutely nothing there to read.  What gives?  How do I fix this problem that never has occurred before?  Thanks.  &nb

I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del

I have applied twice now to a store near where I live and twice now I haven't even been granted an interview they have just closed out the application then sent an email telling me I wasn't being considered. I find that to be a bit unprofessional. Do you have an email for the Human Resources for AT&

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Solid red on Wi-Fi, nothing on phone light

Will ATT be selling or an upgrade for the New ipads announced today?

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev