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Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor
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Wireless
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I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than
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Internet
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I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead
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Wireless
4
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I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W
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Wireless
15
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Why has AT&T made it SO HARD to do business with them? If you need landline information or you need to change a calling service or long-distance plan, they make you CALL them and then sit on hold for an hour. I used to be able to make changes to my account online. Are they trying to lose custome
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Home Phone
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I have not been contacted by AT&T offering me Experian Identity Works protection to this day (5/7/24)! My information is on the dark web thanks to their mishandling. I am submitting a complaint with the FCC today!
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Internet
206
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My account was banned and my question/answer was deleted. I posted the solution on how gold star families can get the military discount. It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me? [email scrubbed]
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Wireless
5
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My family purchased four (4) of the AT&T screen protectors when we bought our four phones because we were told that AT&T would replace them for free if we purchased them with our new phones. They were $40 each when we purchased them. Today my daughter and I went in to claim replacement scree
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Wireless
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I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne
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Internet
16
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Does anybody know what the symbols mean on a call log? It says email to mobile, but there’s no number and no email only these symbols. it has a picture of a telephone and @ 05/06/2024 06:51:49 PM @
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Wireless
14
1
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I have a BGW320-505 with the guest network enabled. I use the guest network for my IOT / Smart Home devices. However, my security cameras connect to a base station that must be hard-wired to the router via ethernet. Is it possible to connect to the guest network via ethernet? Than
Questions
•
Internet
1
0
0
I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead
Questions
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Wireless
4
0
0
My account was banned and my question/answer was deleted. I posted the solution on how gold star families can get the military discount. It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me? [email scrubbed]
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Wireless
5
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I have tried to sign on to ExperianID and it says my activation code is invalid. Help!
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Internet
14
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All of a sudden, the emails I receive that were sent to me by phone numbers (NOT other email addresses) have blank bodies where the message should be. There is absolutely nothing there to read. What gives? How do I fix this problem that never has occurred before? Thanks. &nb
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10
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I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del
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8
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Accepted Solution
Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
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4.7K
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Official Solution
Solid red on Wi-Fi, nothing on phone light
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Internet
834
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Official Solution
Will ATT be selling or an upgrade for the New ipads announced today?
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Wireless
250
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Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.
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Internet
235
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Official Solution
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Wireless
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