For the mom who gives us everything - Mother's Day gifts that connects us.
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(368580)
unable to download to laptop...download failed. virus scan failed.

i keep getting "virus scan failed" when I try to download anything. I was old to uninstall Mcafee security suite and then reinstall. did not work. told to try to install cleaner, but it would not download. i had recently read a community post saying that they encountered the same issue and found out

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2

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Took my iPhone (That I am the original purchaser) to Apple for a repair and they said AT&T reported my phone as stolen (it wasn't)

My phone was never stolen or reported as stolen. CheckMEND says that ATT Mobility US flagged my device as lost or stolen but I am the original purchaser and I've never reported anything. When I call AT&T or go into the store they look in my account and it is active and has no locks or blacklis

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3

0

0

unlocking iphone11

my daughter sent her old iphone 11 to me but it is no longer online and i need to unlock it.how do i do that when it is not connected any longer?

Questions

4

0

0

Travel with local esim

I’m going to Europe in about a week and due to the high cost of the AT&T international plan I decided to purchase a local eSIM that will cover calls and texting while I’m in Europe. During this time I plan to keep my AT&T eSIM turned off, except when I’m by Wi-Fi and I may use it in airplan

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4

0

0

Accepted Solution

Official Solution

In car Wi-Fi

My car has a previous owner for in car Wi-Fi I need to cancel their account so I can get my own account

Questions

14

2

0

cannot downloading anything

everytime i try download an update, document, etc. is says virus scan failed

Questions

3

0

0

Complaint About an AT&T Store!

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

Questions

31

8

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Service suspended

Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!

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30

3

0

thunderbird

my thunderbird isn't excepting my passwork

Questions

3

0

0

EL52203 phone microphone does not work on oubound calls

I was talking on the phone and accidentally pressed a button. The screen showed that I had pressed 5, however, my microphone suddenly stopped working. I then figured out that it only works on inbound calls, and if I try to make an outbound call using the phone, the microphone refuses to work. The mu

Questions

14

7

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(42)
unable to download to laptop...download failed. virus scan failed.

i keep getting "virus scan failed" when I try to download anything. I was old to uninstall Mcafee security suite and then reinstall. did not work. told to try to install cleaner, but it would not download. i had recently read a community post saying that they encountered the same issue and found out

Questions

2

0

0

Took my iPhone (That I am the original purchaser) to Apple for a repair and they said AT&T reported my phone as stolen (it wasn't)

My phone was never stolen or reported as stolen. CheckMEND says that ATT Mobility US flagged my device as lost or stolen but I am the original purchaser and I've never reported anything. When I call AT&T or go into the store they look in my account and it is active and has no locks or blacklis

Questions

3

0

0

unlocking iphone11

my daughter sent her old iphone 11 to me but it is no longer online and i need to unlock it.how do i do that when it is not connected any longer?

Questions

4

0

0

Travel with local esim

I’m going to Europe in about a week and due to the high cost of the AT&T international plan I decided to purchase a local eSIM that will cover calls and texting while I’m in Europe. During this time I plan to keep my AT&T eSIM turned off, except when I’m by Wi-Fi and I may use it in airplan

Questions

4

0

0

cannot downloading anything

everytime i try download an update, document, etc. is says virus scan failed

Questions

3

0

0

thunderbird

my thunderbird isn't excepting my passwork

Questions

3

0

0

Trending Accepted Solutions

(39)

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

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5K

222

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

273

21

0

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

272

2

0

Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

161

1

0

Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Questions

106

9

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