Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee

I need to make a complaint about Jeriel McLemore... (ID #JX9397) and his two supervisors Jameson Jackson (ID# JJ823G) and José Aguilar (ID# J9075T) It is Jeriel's lack of professionalism, his lies and him not knowing what to do. Neither he nor his supervisors will

My phone won't go to voice-mail, just a busy signal

I am doing a project for a club that would like to implement email-to-sms messaging to send text messages at medium-volume to our members. I was wondering what are the capacity constraints for how many messages we can send (per minute, per hour) through an email-to-sms gateway?

hello. i am currently typing this on my work phone. I am currently out of town in Montana bear hunting with some friends.Dropped my phone in the lake, and cant seem to find it. I was already planning on getting a new phone anyway so this just cut time shorter for me. I have a eSIM it has been awhile

When trying to call a certain number it states call can't be completed, however I called this number previously in the past matter of fact last week and it worked. My daughter was able to call it from her phone which is with a different carrier and had no issues

Hi. I have a Galaxy Samsung S8 Active phone. I am transferring it to T-Mobile. I am all set on the T-Mobile end, and I have received the Unlock Code with instructions to go to $(masterData.unlockinstruction). When I went to this website, it wants to charge $26 to unlock the phone. I am not going to

I opened 3 lines with AT&T in February (I pre-ordered the Galaxy S24 in January for the Galaxy any year/condition trade-in promo). Ever since then I've had nothing but trouble. Two of the trade-ins were processed successfully, but one of the trade-in failed to process because I clicked on "print sh

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

I've been struggling to figure out what is causing my LAN connections to PC's to be set at 100Mbps instead of 1Gbps. I went to my modem's IP and set Config to 1Gbps instead of Auto, I set my PC Network properties (Speed & Duplex) to 1.0 Gbps Full Duplex, and STILL only get 100.0 Mbps as my Speed

Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

As a child AT&T was the stock to own. Now I can't even get an address to send an e-mail.  I am on a dial-up setup and I believe someone has got the number and using my account.  This happened once before and I change password.  However, I have been sick and didn'r realize this wa

I figured out my login details for my old sbcglobal.net email. I cannot access any inbox, however, I end up in an endless loop. Reset my password a few times. ATT website and clicking "my profile" also takes me into a loop. It's been nearly 15 years. so I understand, it isn't easy. But I'd really l

Today, out of four separate emails from my sister, two arrived and two did not. They did not go into junk or spam.  They appear to be completely lost.  They did not show up in my iPhone or on the Yahoo web mail page.  In all cases my sister entered my att.net email address correctly.

I use Cloudflare and Google as my primary and secondary DNS servers for my home network. I noticed that for the past few days, my latency to the Cloudflare DNS is getting progressively worse: The brown line is Cloudflare.  Starting last Sunday night, it has shot up from the about-10 ms it n

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day