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We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short
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Internet
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Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos
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Internet
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AT&T recently replaced my Arris NVG589, as it died, after many many years. It was attached to the Belkin Battery Backup for Residential Gateways (BU3DC001-12). The power specs are the same for the BGW210 as they were for the NVG589. However, the power plug on the Belkin Backup is a 5.5 x 2.1 mm
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Internet
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multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line
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Wireless
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I need to make a complaint about Jeriel M, and his two supervisors Jameson J. and José A. It is Jeriel's lack of professionalism, his lies and him not knowing what to do. Neither he nor his supervisors will answer my or my wife's calls or text messages. I need to resolve this issue ASAP.
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Wireless
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Out internet download speed is 20mb-40mb pers second when it should be way higher
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Internet
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When my iPhone is off or not within range any calls on my Apple ultra 2 goes directly to voicemail. I have called AT&T numerous times and went to an AT&T store. All the generic fixes have not worked.
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Wireless
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Simple Question, what is your Fav PC Game? It doesn't have to be of all time, as I totally get people change, but what is it right now?Mine is probably Sacred 2, i played it on and off full time for about 3 years.
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Clubhouse
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Closed
Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee
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Wireless
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I figured out my login details for my old sbcglobal.net email. I cannot access any inbox, however, I end up in an endless loop. Reset my password a few times. ATT website and clicking "my profile" also takes me into a loop. It's been nearly 15 years. so I understand, it isn't easy. But I'd really l
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Hello, one of our business units SMS is being blocked. It appears AT&T has marked them as spam and now they are unable to communicate to AT&T clients. I submitted a form to Hiya but was informed they did not block our numbers and that another service/carrier likely did. Is there a form I nee
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Internet
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Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]
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3
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As a child AT&T was the stock to own. Now I can't even get an address to send an e-mail. I am on a dial-up setup and I believe someone has got the number and using my account. This happened once before and I change password. However, I have been sick and didn'r realize this wa
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Internet
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I use Cloudflare and Google as my primary and secondary DNS servers for my home network. I noticed that for the past few days, my latency to the Cloudflare DNS is getting progressively worse: The brown line is Cloudflare. Starting last Sunday night, it has shot up from the about-10 ms it n
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Internet
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Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa
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Wireless
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I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?
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Internet
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Accepted Solution
Official Solution
Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through. ----- The following addresses had permanent fatal errors -----<[ema
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Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Wireless
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Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Wireless
250
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Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless
150
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Official Solution
Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day
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Wireless
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