For the mom who gives us everything - Mother's Day gifts that connects us.
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Notice of Data Breach

I recently received a letter from AT&T by mail, notifying me of a data breach that occurred on March 17, 2024. Strangely, the letter was dated April 25, 2024. In the letter, they offered a free IdentityWorks membership along with identity theft insurance coverage, including restoration services.

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21

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Galaxy S22 keeps losing the network

My wife’s Galaxy s22 Ultra keeps disconnecting from the network. She cannot receive phone calls or texts when this happens. We’ve replaced the SIM card and the issue persists. We reached out to AT&T technical support, they put a ticket in and said the issue was resolved. It’s not. Does anyone ha

Questions

4.9K

13

Accepted Solution

S22 Ultra 512gb - No network

Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.

Questions

2.3K

36

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Unable to get my secure mail key.

Unable to get my secure mail key. Att.com redirects me to directtv.com where I cancelled that account in 2018. I can no longer use Outlook or iPhone mail and I need to be able to use Outlook where I keep all my past emails and records

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11

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Fiber Move

ATT installed fiber in the easement along a country road with no regard to future use. I purchased a lot to build my home and  found that ATT fiber had been put in just under the surface. Now I can't put in a driveway until ATT buries the fiber correctly. ATT devalued every lot along the road

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13

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Accepted Solution

ATTN::SUPERVISOR. Repetitive claim issues can't get resolved

I filed a claim on my device and my claim got accepted device shipped and it got to FedEx Pineville office so I called them and they said the package was declined and it was the wrong mailing address...they had the correct address but never showed up....the device is on the way back..I called asurio

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12

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Not receiving emails from Facebook to reset my account

Hello, I have searched this topic before but haven't been able to find an answer. I have my bellsouth.net email registered to my Facebook account and when I try to recover my account, a code is sent to my bellsouth.net email address. I've waited days with multiple attempts and still nothing. -I've

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151

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DATA LOSS FOR 48+ HOURS

bad data loss for 48+  hours now .  my primary game i play world of tanks is nearly unplayable with the large amount of data loss in the last 2-3 days.  per ping plotter data loss begins 7 hops   from my home  at 12.122.85.233 gar25.dlstx.ip.att.net   27% pa

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18

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Suddenly no 5G coverage at home anymore

I have been with AT&T for almost a month and have been getting 5G at home which is why I switched to AT&T from Verizon (I live in rural area). I do a prepaid unlimited data plan.  I’ve had ZERO problems with reception at home.  I get 5G full bars everywhere on my farm.  And t

Questions

1.6K

9

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Removal of overhead telephone line

I want to remove overhead phone line from my house.

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13

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(38)
Questions on setup of secure mail key

I am having problems getting email on my computer running Thunderbird email client, but not on iPhone running Mail. Thunderbird support states I need to setup a secure mail key. I have a few questions. 1. When creating the key, will it ask for my original email password? It is the same for paying AT

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10

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Authentication Code

I am trying to reset my facebook password. In doing so, facebook is trying to send me an 8 digit passcode. I have been trying to get an email all week. I have added facebook to my allow filter and still no luck.

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8

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Blocking spam

I've reached the limit of 1000. Ive been using this email for years.  How can I increase the number blocked?  There is so much spam out there.

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8

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Fidelity Pension confusion

I need to be directed in the right person or part of AT&T that handles this. My mom passed away a little over a year ago and put me on her bank account. She was getting monthly deposits which I thought were from her mutual fund investments. I did not pay much to the account because it was not my

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11

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att/yahoo email keeps threatening to lock you out after entering correct password

We don't need to know how to reset password, we need ATT/Yahoo to fix this more than 2 year old problem

Questions

11

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How to ask for permission to vacate an easement that is not in use

Hello I am trying to find out how to request a letter from each utility company (ATT being one of them) with permission to vacate an unused easement on the back of my property.  There are no utilities running there, the utilities are in the front of the house, the easement in question is

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10

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Trending Accepted Solutions

(65)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.7K

4

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Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

125

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Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

98

4

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Accepted Solution

Increase In Wireless Effective June 2024

Increase in Wireless Services

Questions

97

7

0

Accepted Solution

Official Solution

Order a SIM card for my AT&t cell phone

I need a SIM card for my att smartphone

Questions

95

1

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