For the mom who gives us everything - Mother's Day gifts that connects us.
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(368358)
AT&T has the worst customer service I've ever experienced.

I opened 3 lines with AT&T in February (I pre-ordered the Galaxy S24 in January for the Galaxy any year/condition trade-in promo). Ever since then I've had nothing but trouble. Two of the trade-ins were processed successfully, but one of the trade-in failed to process because I clicked on "print sh

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12

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Emails sent to wrong address landing in Inbox

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

Questions

2

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LAN only giving 100Mbps

I've been struggling to figure out what is causing my LAN connections to PC's to be set at 100Mbps instead of 1Gbps. I went to my modem's IP and set Config to 1Gbps instead of Auto, I set my PC Network properties (Speed & Duplex) to 1.0 Gbps Full Duplex, and STILL only get 100.0 Mbps as my Speed

Questions

61

26

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Unable to access my email account at att.net

Hi - I've had my account forever and I still receive my emails. However, lately I've been getting a lot of spam and I wanted to log into my AT&T email account to modify my settings. I usually go to this link:  https://login.yahoo.com/config/login_verify2?.intl=us&.partner=sbc&.src

Questions

5.1K

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Poor Customer Service

I need to make a complaint about Jeriel McLemore... (ID #JX9397) and his two supervisors Jameson Jackson (ID# JJ823G) and José Aguilar (ID# J9075T) It is Jeriel's lack of professionalism, his lies and him not knowing what to do. Neither he nor his supervisors will

Questions

4

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0

Internet speeds coming out of modem are much lower than speeds coming in.

I know that I will not be getting all 1 GIG of the fiber that I pay for, while I do get the 800-900 mbps for my download speeds, I only get around 110-130 mbps for my upload. I have rebooted my modem as well as restarting my PC several times to try and resolve the issue. I am using a direct ethernet

Questions

29

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Data stolen and used for fraud

I have proof of my data being stolen through my AT&T account and fraud was committed on my credit card recently. I want the free experian 1 yr subscription for my husband and I as his soc sec # was also found in a data breach. Please send me an email with a code to subscribe to experian. I never

Questions

668

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Wifi Extender

I have Fiber Internet I get speeds round 630Mbps when connected to BGW320-500 gateway. I wanted to extend my WiFi signal to other rooms that got poor signal. So I bought the same Wifi extender that you can rent from AT&T. The Airties Air 4921 Smart AT&T Wi-Fi Extender- Wireless Access Point-

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33

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South Carolina Area Code

U tell me (Edited to remove personal information)

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22

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Connection drop outs

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

Questions

27

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(44)
Emails sent to wrong address landing in Inbox

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

Questions

2

0

0

Poor Customer Service

I need to make a complaint about Jeriel McLemore... (ID #JX9397) and his two supervisors Jameson Jackson (ID# JJ823G) and José Aguilar (ID# J9075T) It is Jeriel's lack of professionalism, his lies and him not knowing what to do. Neither he nor his supervisors will

Questions

4

0

0

Problems with A T & T dialup

As a child AT&T was the stock to own. Now I can't even get an address to send an e-mail.  I am on a dial-up setup and I believe someone has got the number and using my account.  This happened once before and I change password.  However, I have been sick and didn'r realize this wa

Questions

14

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Finally logged into my SBCGLOBAL.NET email, but cannot access any inbox, page loops endless on multiple browsers, help?

I figured out my login details for my old sbcglobal.net email. I cannot access any inbox, however, I end up in an endless loop. Reset my password a few times. ATT website and clicking "my profile" also takes me into a loop. It's been nearly 15 years. so I understand, it isn't easy. But I'd really l

Questions

6

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Voice mail issues

My phone won't go to voice-mail, just a busy signal

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8

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Call won't go through to certain number

When trying to call a certain number it states call can't be completed, however I called this number previously in the past matter of fact last week and it worked. My daughter was able to call it from her phone which is with a different carrier and had no issues

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9

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Trending Accepted Solutions

(65)

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

1.8K

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

993

5

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Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Questions

250

14

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Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

150

5

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Accepted Solution

Official Solution

International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

Questions

140

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