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AT&T Community Forums

Permission to download chat transcript

Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the

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BUSINESS_SMB_SOC_CODE_MISSING

Whenever I try to add a line on my account online or upgrade a device, I get the error: BUSINESS_SMB_SOC_CODE_MISSING. I have tried calling tech support but they cannot help.

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Don?t have one

Sign in

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Accepted Solution

Your AT&T network experience matters to us (received an email but can't get anywhere with it)

This morning I received an email from [email scrubbed] Hi, [my first name] Your network experience matters to us. Your recent network experience didn’t meet our standards, so we want to make it up to you. Choose your gift Thanks for choosing us, AT&T the link to the gift goes to the domain https://c

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Official Solution

Can the passcode be more than four digits?

I?d like to create a more secure account passcode by making it longer. Is that an option?

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Certian phone number not showing up on text usage download

I am needing to provide documentation for a court case that shows how much a number is texting my line. When I download my text usage from AT&T website, the number shows up no where. Not outgoing or incoming even though there is regular communication with this number. Whyyyyy?

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Received email from ATT where my wireless number and account where the same?

Hey, I recently removed my account for my wireless number from a user id and linked it to a new my Att user id account I created. When I did so I received an automated email from Att that said something to the effect of you have successfully added the following Att account to this user id. It then

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Closed

Bridge pay

Don't want to do it online

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Official Solution

User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

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Want to see my A.T.T bill for February

want to see my ATT February 2014 bill

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