AT&T PREPAID
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Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
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I was on prepaid & switched to post paid for the iphone15 max. Was told the only way I could get the phone was to switch to postpaid & trade in my iphone 14 & the 15 max would be free. AT&T has really screwed up the billing & trying to talk to agent is terrible. I want to pay of
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Wireless Account & Billing
14
2
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Hi there, Does anyone know if AT&T have now removed the ability to remove Video Management Feature / Stream Saver from all packages now. It disappeared from the $65 package so I moved to the $75 package to keep it. Now it appears to have disappeared from there (the ability to switch it off / on
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AT&T PREPAID
18
3
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Closed
Every time I send a video message on my Galaxy Note 20 5g ultra the picture after it sends it's so crappy you can barely see what I sent
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Phones & Devices
46
4
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Accepted Solution
I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is
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AT&T PREPAID
31
10
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I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.
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Phones & Devices
11
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Accepted Solution
Official Solution
Purchased a sim for the 12 month 16gb prepaid service, used the port my number current number in option. Received the SIM card today. Online activation says the number is ported and everything is good to go, and that I just have to create the myATT account. I've tried to create this acc
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AT&T PREPAID
248
10
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Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig
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Wireless Account & Billing
15
0
0
Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
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Features & Services
17
2
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My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?
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Features & Services
13
0
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I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.
Questions
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Phones & Devices
11
0
0
Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig
Questions
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Wireless Account & Billing
15
0
0
My husband has recently taken a job out of state. The apartment he has rented seems to be a dead zone. We have never had an issue with AT&T until now. What do you suggest we can do to fix the situation?
Questions
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Features & Services
13
0
0
Hello, would you be able to help me get internet service through lifeline? Or am I going to have to go to another website to get help? Sorry I am not trying to take it out on you that I do not have the means to pay for my own internet. I am not able to pay for my own place to live as well it is a sa
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Phones & Devices
12
0
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I just upgraded from the old Flip IV to the Flip 2. When composing text messages, there is no "Enter" key on the new phone. On the old one, the "OK" key was "Enter". Now the "OK" key is "Send" and I accidentally sent some very short, incomplete messages. Now I just rather jumbled looking messages be
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Phones & Devices
10
0
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Closed
My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?
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Phones & Devices
16
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Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Phones & Devices
245
1
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Accepted Solution
Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Phones & Devices
152
14
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Accepted Solution
Official Solution
Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b
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Features & Services
133
5
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Accepted Solution
Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless Account & Billing
104
5
0
Accepted Solution
Official Solution
So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in
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Wireless Account & Billing
102
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