AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
The phones, tablets & devices that keep you connected with AT&T PREPAID.
3.8K
Accepted Solution
Bought my a13 new. Used it with cricket prepaid for the past year or so. Device unlock app is useless. Jus tells me my device cannot be unlocked which is (Edited per community guidelines). I need a bit of assistance from the right person to achieve this. TIA for any and all help.
Questions
35
4
0
I changed my service provider to T-mobile last week and was not aware that my SIM card was locked to ATT. I submitted my unlock request a week ago and it is still processing. Since I already cancelled my prepaid account, every time I call customer service to ask for help it tells me to connect a new
Questions
37
1
I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist
Questions
20
1
0
Accepted Solution
Official Solution
Closed
My AT&T Prepaid SIM card was recently damaged while it was out of my phone briefly and it's now no longer working when I put it back into the phone - it just says 'No Sim' and I have tried to fix it several different ways with no luck. Am I able to order a direct replacement for my damaged SIM c
Questions
481
4
0
This has been happening for about a month now. At least once a week, my phone (Google Pixel 7 Pro) will stop receiving any messages from all automated numbers as well as iOS users. Sometimes this fixes itself when I restart my phone, sometimes it doesn't and I seemingly just have to wait. This is st
Questions
24
1
0
I requested to unlock a prepaid phone of which the line has been discontinued. I got an email with the link and I submitted the request but the request was saying it has been denied because the phone should have an unlock app which I need to use. The phone does NOT have this app and when I try to in
Questions
32
2
0
I have a contract can I use a local eSIM instead of international travel. i am going out of the country for 2 months.
Questions
26
1
0
I'm trying to speak to an AT&T rep directly but the automated service won't put me through. I need help with my prepaid phone.
Questions
55
4
0
Accepted Solution
Official Solution
My phone sends all calls straight to voicemail
Questions
62
3
0
Accepted Solution
Official Solution
I am currently in dire need of the link to download stock firmware for the Ti nno U668AA which is the at&t Motivation Max branded phone. I have custom firmware and the device is stuck booting into fastboot mode. I have looked EVERYWHERE online and the site and its ONLY offered, "ota." I NEED the
Questions
47
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Accepted Solution
Bought my a13 new. Used it with cricket prepaid for the past year or so. Device unlock app is useless. Jus tells me my device cannot be unlocked which is (Edited per community guidelines). I need a bit of assistance from the right person to achieve this. TIA for any and all help.
Questions
35
4
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
NEW PLAN
Get the essentials for a great price with Mexico & Canada included.
$40/mo.