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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

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ATTN::SUPERVISOR. Repetitive claim issues can't get resolved

I filed a claim on my device and my claim got accepted device shipped and it got to FedEx Pineville office so I called them and they said the package was declined and it was the wrong mailing address...they had the correct address but never showed up....the device is on the way back..I called asurio

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Military Cancellation

I followed the steps in the link, submitted my orders and got a confirmation email.  My phone is unlocked and I was able to switch providers for my deployment.  Everything seems to have worked smoothly, however when I look at my account it now says "military" and also "SUSPENDED" in red letters.  I

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last bill is inaccurate

i received bill for 1284.00 and never in 18 years used that amount of data! I tried calling and you keep disconnecting me “saying no current account” now this is going g to collections ( I have excellent credit and never missed a payment). I need to talk to someone as something weird has happened.

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Deceptive Sales Tactics

On March 22, I had a scheduled appointment to upgrade my home internet service. While the technician was working, an AT&T Home Expert came. He asked if I would be interested in mobile service with AT&T. I informed him I had 3 lines with another carrier and what I was paying for the service.

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Att and Costco kiosk scam

AT&T is scam. I signed up for AT&T at Costco kiosk and it was the worst decision of my life. I was paying $180 with T-Mobile for seven lines including two tablet lines unlimited everything. I was told at the Costco kiosk for AT&T that my bill will be $206 and I will have everything unlim

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District Manager phone number, no response to email

I need the contact information (phone number) for the area or district AT&T manager.  I have receive email addresses to which I used, but and I am not getting any response.  Very dissatisfied, I am in Moscow Idaho and this is regarding my wireless account. Thank you!

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ATT’s trade-in promotional offer discrepancy

I recently switch to ATT wireless with 5 new lines and facing some discrepancy with a promotional offer I received from AT&T. On 03/24/2024 I interacted with a representative from AT&T who offered me a promotional trade-in offer for an iPhone 12 Pro Max, as follows: Offer: $1000 trade-in v

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Bill reprint

I’m needing a detailed bill reprint from 2021. I’ve spent the last hour on the phone and got NO WHERE!!

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Pay friends phone bill.

Can you anonymously pay a friends phone bill

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Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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Increase In Wireless Effective June 2024

Increase in Wireless Services

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Pay friends phone bill.

Can you anonymously pay a friends phone bill

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Got conned into getting a second line, now my bill is $350 a month for just me.

Hi, all! I purchased a new iphone 14 Pro Max and two brand new Gen 8 apple watches in December of 2022. I didn't purchase insurance because I have never broken a device, so I didn't believe that I would need it. In May of 2023, I was in a domestic situation resulting in one of my apple watches and m

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Disability

What plans do you have for people on disability

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I need to order old bill reprints with full usage details.

I am an AT&T customer carrying internet and DIRECTV stream. I had wireless service with AT&T until 2021. I need the last seven years of bill prints with full usage details.  I understand that I cannot get the last three years because I was not a customer but I still should be able to ge

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