Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
Phones, Tablets & Devices

Phones, Tablets & Devices

The phones, tablets & devices that keep you connected with AT&T PREPAID.

3.8K

Ask a question

Pinned posts

(0)
No conversations found!
(3797)
Government phones

How can I still keep my government phone going

Questions

18

1

0

4G Connectivity and Celluar Issues

Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr

Questions

36

3

0

Accepted Solution

Network Unlock sm-a135u?

Bought my a13 new. Used it with cricket prepaid for the past year or so. Device unlock app is useless. Jus tells me my device cannot be unlocked which is (Edited per community guidelines). I need a bit of assistance from the right person to achieve this. TIA for any and all help.

Questions

48

4

0

Unlock Device

I changed my service provider to T-mobile last week and was not aware that my SIM card was locked to ATT. I submitted my unlock request a week ago and it is still processing. Since I already cancelled my prepaid account, every time I call customer service to ask for help it tells me to connect a new

Questions

56

1

Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

Questions

20

1

0

Accepted Solution

Official Solution

Closed

Can I get a replacement SIM card with the same phone number to replace my current SIM card that was damaged?

My AT&T Prepaid SIM card was recently damaged while it was out of my phone briefly and it's now no longer working when I put it back into the phone - it just says 'No Sim' and I have tried to fix it several different ways with no luck. Am I able to order a direct replacement for my damaged SIM c

Questions

499

4

0

Phone not receiving messages from iOS and automated numbers.

This has been happening for about a month now. At least once a week, my phone (Google Pixel 7 Pro) will stop receiving any messages from all automated numbers as well as iOS users. Sometimes this fixes itself when I restart my phone, sometimes it doesn't and I seemingly just have to wait. This is st

Questions

25

1

0

Unlock device app made for an older version of android

I requested to unlock a prepaid phone of which the line has been discontinued. I got an email with the link and I submitted the request but the request was saying it has been denied because the phone should have an unlock app which I need to use. The phone does NOT have this app and when I try to in

Questions

34

2

0

Using local eSIM with contract on my iPhone 15

I have a contract can I use a local eSIM instead of international travel. i am going out of the country for 2 months.

Questions

27

1

0

How do I get an actual AT&T rep on the phone?

I'm trying to speak to an AT&T rep directly but the automated service won't put me through. I need help with my prepaid phone.

Questions

56

4

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

NEW PLAN

Unlimited talk, text, and data

Get the essentials for a great price with Mexico & Canada included.

$40/mo.
After $10/mo. AutoPay discount. Reg. $50/mo.
Shop now
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.