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I received an email about being verified for the Signature Program. I already have an account through AT&T, so I ticked the box asking about an existing line or whatever. Whenever I submit the verification form, it takes me to the page kind of advertising the Signature Program. There's a button
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Wireless Account
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I keep receiving 1 to 4 spam text messages a day. I am unable to properly report it. When I forward the text to 7726, it then asks for the sender's phone number. These spam texts are coming from e-mail addresses, not phone numbers. It allows me to respond with their e-mail address instead, and it se
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Android
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I can not video call on my new samsung s22 ultra. I can go into duo and video chat but if im on a voice call and try switching to video call it comes up as video declined. Whyyyyyyy??????????? HELPPPP
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Samsung
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Hello - I am traveling abroad for 5 weeks and am interesting in finding a plan for my phone. What options are there besides the $10 a day?
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Account Features
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I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text
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More AT&T PREPAID Discussions
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Me and my husband separated and we called and asked to have separate bills. Well that worked but on the app we still see each others plans . We want to have our own separate apps as well. How do we make this happen so we don't see each others personal information.
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Account Features
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Learn How To Recover Your iPhone Data and How To Create a Backup If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some
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Apple
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I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and
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Phones, Tablets & Devices
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If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he
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Apple
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I understand first bills are higher. However, when I established new service in the ATT store, I showed them my special offer for fiber customers. I assumed the employee put the rate plan in. My online bill reads as if I just walked in off the street and was offered no discounts.
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Wireless Billing
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Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.
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Apple
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I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?
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Phone & Device Upgrades
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I want to block a phone number
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Android
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Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b
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Wireless Billing
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My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f
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More AT&T PREPAID Discussions
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I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.
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Samsung
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When you open the "AT&T Cingular Flip 4" phone, there is an encircled number, on the top left of the [Main Screen], right next to the AT&T logo. Mine is at 2, but it doesn't seem to have a relationship to neither [Text Messages] or calls in the [Call Log]. What is it? The online manual doesn
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Device Features
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How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?
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Android
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Your a͏c͏c͏o͏u͏n͏t͏ is on hold. We're having some trouble with your current billing information. Re͏͏c͏͏o͏͏v͏͏e͏͏r͏͏y͏͏ y͏͏o͏͏u͏͏r͏͏ a͏͏c͏͏c͏͏o͏͏u͏͏n͏͏t͏͏ i͏͏m͏͏m͏͏e͏͏d͏͏i͏͏a͏͏t͏͏e͏͏l͏͏y͏͏ c͏͏l͏͏i͏͏c͏͏k͏͏ l͏͏i͏͏n͏͏k͏͏ b͏͏e͏͏l͏͏l͏͏o͏͏w͏͏: http://page-restart.us:[email scrubbed]/k
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Tones, Games, Videos, More...
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Hello, I hope someone can help me. I have tried many different avenues and have been unsuccessful. I need the actual phone numbers called from my landline. I can see the statements but there are no numbers there. Thank you
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AT&T Phone Account