AT&T PREPAID
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Wireless Account & Billing
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AT&T PREPAID
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Accepted Solution
I am currently travelling in china and trying to reach out to customer support to make plan changes, however there is no service in china at all. I do not remember my 4-digit code and cant even get to a human representitive to talk to me. Is there anyway for me to reach customer service in this cas
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AT&T PREPAID
497
10
0
Accepted Solution
Official Solution
Cannot get the device online to ADT server but it does show as connected to ATT WiFi Router. Do ports need to be opened if so which ones?
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Phones & Devices
26
2
0
I have had my current phone, Samsung Galaxy, for about a year. I reside in another town but frequently come to Indianapolis for a few days at a time. Often I will lose service when I am in the Indy area, and I typically just restart my phone to fix the issue. Unfortunately I am often restarting my p
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Features & Services
406
6
0
I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the
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Phones & Devices
20
0
0
When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my
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Wireless Account & Billing
65
17
0
So i have been perfectly able to send texts for the past few months but all of a sudden today it prevents me from sending texts saying "Can't Send Message with AT&T ,Error 2" The official response /"solution" is 2 years old ,outand for the wrong model , so it Does not work Help
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Phones & Devices
3.9K
9
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My friend is in China with a postpaid AT&T phone. They are unable to make calls to US and I'm not able to connect calls to them, it rings then goes to voicemail. They have "international day pass" enabled. Tried turning the phone on and off. Tried a switching networks. Tried talking to an employ
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Phones & Devices
43
5
0
I try to unlock my prepaid Samsung SM-J260A. I meet all the requirements. When I do a request via the unlock-portal I get an email stating that I have to unlock it via the Unlock Device App. But when I do the unlock there I always get the message "Oh no! Something went wrong. Please try again later.
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AT&T PREPAID
40
8
0
I recently Bought a S21 Ultra as my old phone became no longer supported on the ATNT network. It has been working great until yesterday where i lost service. I have signal bars but for the past day it has been either searching or saying Emergency Calls Only. I have tried resetting network settings,
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Features & Services
23
1
0
Accepted Solution
I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry
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Wireless Account & Billing
15
5
0
Accepted Solution
I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?
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Features & Services
15
1
0
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