Losing cell service intermittently

Hello @Samanatee,

We understand how important is to be connected and let's get the help you need. 

• Try resetting your network settings, go to Settings > System > Advanced > Reset options > Reset network settings.
• Switch on and turn off the Airplane mode. 
• Make sure your device software is up to date.

Hope this helps! Feel free to revert for any further questions. 

Thanks for visiting AT&T Community Forums.
GaryN, Community Forums Specialist.

Unfortunately this did not resolve the issue. Is there anything else I could try?

Hi there, we understand where you're coming from, and we're here to help. 

We have initiated a DM to help troubleshoot the issue you're facing. Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)

We look forward to helping you!

Thank you for contacting AT&T Community & Forums,

Andrew, AT&T Community Specialist.

An SD card is a storage device.  Do you mean a SIM card issue?  It sounds like the Indy area simply doesn’t have good coverage where go and you’re losing the signal.  Restarting the phone forces a reconnection but if the signal is weak, it loses it again.  The fact that there are only issues in a certain area seems to suggest that’s the issue

I like that you had to take the conversation private cause I too have this problem and resetting hte network did nothing but turn it off permanently now

The reason conversations are taken private is if private account info may be exchanged as part of troubleshooting.  In any case, AT&T no longer does CS via DM, so your option is to contact them directly.