Internet

Hi! I have 2 wireless printers, one is HP and one is Lexmark. Ever since Fiber was installed, neither work. After HOURS of reading help files, calling AT&T, chatting with the AT&T "Expert" we were referred to, and talking to our printer manufacturer support, this issue is still not resolved.

I am super frustrated with At&t, they don't even seem to care the wifi keeps going down everyday. Half the time they are not even aware there is an outage. I can't get any info on when this will be solved, why it's happening. I'm never even notified. How is my child supposed to do school work? I

My internet went down and, after following the trouble shooting guide, it looks to be an issue with my bgw210. The system is reviewing power as indicated by a green light by the power port. However, on the front of the machine all lights are off. Resetting and unplugging/plugging in have no effect

Recently purchased a newly built home and have the att fiber box in my front yard but my address is not showing up on the website when I search it. Luckily a technician was in the area working on someone else's house so I stopped him to ask and he said that internet can definitely be installed to my

I have a plan that includes the Internet and a Home phone. I have been paying for the plan for years now but the cost has been increasing. I am currently paying $51.00 for the Internet and $48.09 for the Home phone, in total I pay $99.09 monthly. I don’t want the Home phone anymore, I just want the

I am getting frequent texts on my phone saying it is an AT&T msg and giving a one-time verification code. I do not have an AT&T phone. I am getting several of these a day now. How do I stop them?

Hi AT&T One of your poles fell on one of our company tractor trailers doing significant damage to the tractor. Apparently, several poles in this Richmond Ca neighborhood have been pilfered of the fiber by thieves and poles unfortunately fell hitting vehicles including our company truck.  

I just ordered AT&T FIBER—INTERNET 2000. I have a UNIFI UDM Pro Router and I was told that IPV6 will NOT work by a colleague. Can someone clarify before I commit to this PLEASE? My install date is April 2nd. If i cannot get IPV6 I will stick with Cable for Obvious reasons.

The AT&T fiber guys cut the FPL line and 84 people were without power for 6 hours. Now my AC won’t cool the house below 84 and the outside compressor sounds different than it usually does. Calling my AC guy to come look at this but for sure it is related to the power loss. Any way I can get rei

My linksis router is connected to my AT&T Gateway modem/router. I want to know if I should, and how, connect a google mesh to the linksis router?  

Can a tenant be denied services in an active on community. This means Att is already installed for the whole complex and each unit has a router and account number attached to it and no other service provider can service this complex because of the type of contract had between the property and Att. T

I want to have three separate SSIDs for my home - 1. Work network 2. OTT network  3. kids network Is It possible to use the modem+router unit provided by ATT to have three separate SSIDs? 

I have a WiFi app that scans channels and recommends a better channel. In router settings I can scan for a better channel. The channel that was recommended by the app shows in the router scan. I saved the settings. Now a few days later I see the channel has changed when using the WiFi app. Go back i

I have AP that are POE and I need to know if AT&T have devices that will support them

It's not really his fault. The system is poorly setup. I was told the I had to return my equipment or I would be charged. Well, the AT&T installer told me he was using the old equipment so that I didn't have to turn it in. I never received new equipment, so I figured the matter was resolved. How

I just got AT&T Fiber Internet they installed the Humax BGW320-500 Gatway. I was looking under advanced settings and setup. I did not find anywhere to change the DNS to one of your own. Can the default DNS be changed in this gateway? Can you even change the DNS when using fiber. I could not find