Internet

I have the 2gbps fiber plan. I had it at my old home and just moved into my new home and had the same service established. It had worked flawlessly for the first month or so in the new home, and I never had issues with AT&T fiber in my old home. However, the past week or so I have been getting r

Connectivity issue. I have tried multiple times to troubleshoot the connectivity issue on all of my devices my TV laptop cell phone. Troubleshoot using the home manager. It did not work. This forum page keeps crashing too.

I recently ordered fiber for my new apartment and did not realize there were a few promo codes I could have used. Is it possible to retroactively apply those discounts or will I have to/can I cancel the order and re-order with the promo codes applied?

Like others, I have returned the Internet Air equipment per your instructions and got a return receipt, see below,  with my Account & Return Reference Number.  I am now seeing warning notifications that the equipment receipt is past due and you still haven't received it.  I need

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

I keep getting these alerts “Network attack blocked” and the description says “we’ve prevented a suspicious connection and your network is secure” the device is my security cameras. It has the ip address of the attacker.  I get these alerts every half hour or so.  Mostly from the same 3 i

I got a letter saying, due to lack of funding, the ACP credit could be canceled as early as April 2024. When I signed up, I was told by AT&T that it was good for a year. I want to know what AT&T's plan is to keep their promise. They can't just pull the rug out from under us. If we were told we have

I just received the email on the price increase for Internet. You are requiring me to now apply a debit card# or bank account# on my account to avoid an additional $5/mo increase and you have shown that you cannot protect my private information! REALLY?? I have been an internet customer for 13 year

Will I have the option of using an external antenna with internet air?

No longer have ATT internet service but just noticed the NID box on the exterior of house had black substance ( appearing like black like spray paint or smoke ? wish I could attach photos) around box and on areas of house siding. I opened the box and every bit of it and any wires are black, nothing