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Hi! I have 2 wireless printers, one is HP and one is Lexmark. Ever since Fiber was installed, neither work. After HOURS of reading help files, calling AT&T, chatting with the AT&T "Expert" we were referred to, and talking to our printer manufacturer support, this issue is still not resolved.
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AT&T Fiber Equipment
39
3
0
I've been running an Asus router behind my fiber gateway using IP passthrough without issues for about a year and a half. This past week, I started noticing intermittent issues with DNS resolution and connection drop outs. Web pages would fail to load for a few seconds, and then would come th
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AT&T Fiber Equipment
184
28
0
After close monitoring of my router's behavior - here is my observation 1. My laptop does not have an Ethernet Port - so connection is only thru wi-fi 2. There is a lag between my changing the network name / password and it showing up in available networks 3. My earlier network name persisted even a
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AT&T Fiber Account
31
1
0
At my company I am reimbursed for a specific amount on my Internet bill. I have two payment methods stored on my account. I charge $50 toward my corporate credit card and then the remaining balance toward my personal card. I tried setting up automatic billing in the past but they will only charge th
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AT&T Fiber Account
27
2
0
Recently purchased a newly built home and have the att fiber box in my front yard but my address is not showing up on the website when I search it. Luckily a technician was in the area working on someone else's house so I stopped him to ask and he said that internet can definitely be installed to my
Questions
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AT&T Fiber Equipment
71
17
0
Hi AT&T One of your poles fell on one of our company tractor trailers doing significant damage to the tractor. Apparently, several poles in this Richmond Ca neighborhood have been pilfered of the fiber by thieves and poles unfortunately fell hitting vehicles including our company truck.
Questions
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AT&T Fiber Installation
41
5
0
The AT&T fiber guys cut the FPL line and 84 people were without power for 6 hours. Now my AC won’t cool the house below 84 and the outside compressor sounds different than it usually does. Calling my AC guy to come look at this but for sure it is related to the power loss. Any way I can get rei
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AT&T Fiber Account
27
2
0
Closed
So just like this guy here - https://forums.att.com/conversations/att-fiber-equipment/packet-loss-while-gaming/63c9b3ea31f672794f2ac2e8 I am having the same issues. Its at your 62.115.134.246 and 62.115.137.55 location. I dont know why you guys dont restart the servers or run any logs on it. As you
Questions
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AT&T Fiber Equipment
409
15
I am confused how how AT&T quotes it's billing. In December, I upgraded from Spectrum to AT&T fiber, a great upgrade as fiber is great & reliable product. Given I am an existing AT&T customer with an unlimited and and would have auto-pay, I was quoted at $60 a month. I agreed and an agent came nex
Questions
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AT&T Fiber Account
32
2
I recently moved all my phone lines out of my fiber account to another provider, because 3 months after setting up autopay from my back account and going paperless, I was still being charged the full price without discount and when I inquired ATT said, cancel Autopay and re-apply and in 2-3 months t
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AT&T Fiber Account
17
1
0
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