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Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
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Neither wireless printer will work with Fiber

Hi! I have 2 wireless printers, one is HP and one is Lexmark. Ever since Fiber was installed, neither work. After HOURS of reading help files, calling AT&T, chatting with the AT&T "Expert" we were referred to, and talking to our printer manufacturer support, this issue is still not resolved.

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Packet loss issues with IP passthrough

I've been running an Asus router behind my fiber gateway using IP passthrough without issues for about a year and a half. This past week, I started noticing intermittent issues with DNS resolution and connection drop outs.  Web pages would fail to load for a few seconds, and then would come th

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Somebody 'shadowing' my network credentials

After close monitoring of my router's behavior - here is my observation 1. My laptop does not have an Ethernet Port - so connection is only thru wi-fi 2. There is a lag between my changing the network name / password and it showing up in available networks 3. My earlier network name persisted even a

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31

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Automatic payment with split payment method

At my company I am reimbursed for a specific amount on my Internet bill. I have two payment methods stored on my account. I charge $50 toward my corporate credit card and then the remaining balance toward my personal card. I tried setting up automatic billing in the past but they will only charge th

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27

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Fiber box in front yard but address not listed

Recently purchased a newly built home and have the att fiber box in my front yard but my address is not showing up on the website when I search it. Luckily a technician was in the area working on someone else's house so I stopped him to ask and he said that internet can definitely be installed to my

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AT&T Pole Fell On Truck - Due to theft of fiber

Hi AT&T One of your poles fell on one of our company tractor trailers doing significant damage to the tractor. Apparently, several poles in this Richmond Ca neighborhood have been pilfered of the fiber by thieves and poles unfortunately fell hitting vehicles including our company truck.  

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AT&T cut power line now my AC compressor won’t cool. Can I get reimbursed if the AC guy says it was power related

The AT&T fiber guys cut the FPL line and 84 people were without power for 6 hours. Now my AC won’t cool the house below 84 and the outside compressor sounds different than it usually does. Calling my AC guy to come look at this but for sure it is related to the power loss. Any way I can get rei

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Closed

Packet Loss With Gaming, Latency is Bad

So just like this guy here - https://forums.att.com/conversations/att-fiber-equipment/packet-loss-while-gaming/63c9b3ea31f672794f2ac2e8 I am having the same issues. Its at your 62.115.134.246 and 62.115.137.55 location. I dont know why you guys dont restart the servers or run any logs on it. As you

Questions

409

15

Deceiving Billing Practices

I am confused how how AT&T quotes it's billing.  In December, I upgraded from Spectrum to AT&T fiber, a great upgrade as fiber is great & reliable product. Given I am an existing AT&T customer with an unlimited and and would have auto-pay, I was quoted at $60 a month. I agreed and an agent came nex

Questions

32

2

ATT 2Factor to non-existant phone for login

I recently moved all my phone lines out of my fiber account to another provider, because 3 months after setting up autopay from my back account and going paperless, I was still being charged the full price without discount and when I inquired ATT said, cancel Autopay and re-apply and in 2-3 months t

Questions

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Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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A quick introduction to Wi-Fi 6

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