Signed up for AT&T fiber service. Promos included $150 for online signup, plus two other promos that were stackable. I have a screenshot showing this. But then it said order could not be completed online, please call. Called the number, and the agent was unable to add the two additional codes.

I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $

I am looking to get internet service in a house that we are building and will be ready to move in next month. Our next-door neighbors (my parents), have AT&T fiber service (AT&T also confirmed that they have their fiber service) and AT&T says that we cannot get the service as "it is not

I foolishly switched to another service at the beginning of this year and want to switch back to att fiber. How would I go about begging att to hook me up with the same speed/price and ask forgiveness for my sins?

I want to upgrade from Internet 25 to 300 megabit fiber. I was told by ATT that if I switch my internet from copper fed to fiber I will lose my ACP discount. Why ??

About a year ago, maybe a bit more, line techs came through my area, working on telephone poles. At one point they were working on the pole that my Uverse connection comes from. I asked what they were up to, and they said they were installing fiber. Since then, I've checked fiber availability at my

I have been waiting for AT&T to roll out Fiber in my neighborhood for years. As I understand it there is a fiber node about 150 yards from my house. I can see it from my front door. I was talking with an AT&T technician who installed my AT&T 100mbps service and that is what he said. If this is the c

I recently ordered my ATT fiber internet back in March. I was told that they would give me a $300 rewards gift card after 3 months of continual service, and then the card would come in the mail within 3-4 weeks after that. I figured I would see something in the mail around month 4-5ish. I was comple

I purchased AT&T Internet and the sales representative said that I would get a $300 rebate. When the email came for my rebate or/reward it said to enter my last months bill from my previous Internet provider. I had not had a prior Internet service. I was unable to submit a bill due to not having

I really messed this one up. I called 866-928-5126 which is a number that came up on google when I searched to transfer my internet to my new address. The call should have made me suspicious but I have worked in a call center before and at times had to verify customer accounts if it wasn't pulling u

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee.  Hopefully someone can help!

The sales agent said I will get USD 300 in gift card so I ordered for my new internet connection. He told me to wait for 30 days to receive the gift card. I only received USD 150 card in my mail. Now when I call the rewards helpline, they tell me I am not eligible for the remaining USD 150. I was li