Wireless Account

I am pulling my hair out trying to "unlock" an iphone8 given to me by my sister-in-law. She removed it from her account and I have done a "factory reset" on the phone.  When I try to activate it, it says it is still tied to her account and we need her apple id and password to activate.  W

25-year AT&T wireless customer here - I was pickpocketed of my AT&T Samsung Galaxy S21 FE 5G phone March 27 in Modesto, CA as I stopped for a bite to treat my diabetes glucose event. They immediately changed all passwords, locking me out and accessing all bank apps, identity information, ema

' I would like to start totally new AT&T hand phone service. To an operator because I will be out of USA and want to run phone on vacation

I live in ocean springs m.s. I called for internet service and when the tech came out a sales rep follow and walked in offering to better my phones and service 3 phone lines and phones including the internet for 118.00 a month that never happened the first bill was 565.00 after going to the store in

Everytime I try to upgrade my phone through at&t next on my phone or computer i get a 'Uh oh something went wrong' message with no explanation. Does anyone what causes this or a resolution to this issue?

A couple of months ago, I called to cancel my at&t internet service because it was getting expensive. The lady I was on the phone with offered a promotion they were running. What she didn’t tell me was that it was a Mobile Hotspot Wireless device plan. She also lied about the amount and I have

I am writing to address a significant issue after spending hours n hours with ATT customer service without any resolution regarding the promotional offer I was promised upon purchasing my Apple iPhone 15 Pro on November 25th, 2023, through AT&T. My dissatisfaction stems from the mishandling of t

Don’t.  they care nothing about their customers.  I made a payment no more than 2 weeks ago and still my service is suspended. I gave them my last dime. No I have to chose between rent and internet. It’s not even a month behind. This is inhumane.  AT&T made $72.305B this past year alone. They have t

If I suspend a service for a few days would I get a disconnection or reconnection fee?

 I lost my job, I tried to make payment arrangements. The website kept saying my payments did not go through..u called asking about payment arrangements, the customer service rep, spoke to two superviosrs, and was advised there is nothing they could do. So my phone is shut off until the 26th.&n