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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

2.2K

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Put account (Prepaid plan) on hold

We will be out of the country for the next 3 months, so we need to cancel our service/put on hold.

Questions

20

6

0

Balance

How do add my balance from reserve

Questions

6

0

0

Not getting My E Mail since Feb.

The following message come when the ! in a triangle comes up because Mail is not connecting to the internet:   Mail could not log in to the account “P

 posted 

5 days ago

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Last response by 

2 days ago

Questions

4

1

0

Is it unable to rollback my plans?

I tried to test some mobile plans for my family. In the meantime, my prepaid plan might change from 2GB($35) to unlimited($75). I didn't notice it bec

 posted 

3 days ago

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Last response by 

2 days ago

Questions

14

4

0

Accepted Solution

Official Solution

How do I set up a hotspot?

How do I set up my mobile hotspot?

 posted 

a year ago

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Last response by 

3 days ago

Questions

2K

2

0

Switch from monthly prepaid to 12-month prepaid

I'm looking in to switching from my current monthly prepaid plan to a newer 12-month prepaid plan. The issue is that my prepaid account portal doesn't

 posted 

3 days ago

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Last response by 

3 days ago

Questions

12

2

0

Accepted Solution

Official Solution

Activate a new phone

I need help with activate my phone

 posted 

9 months ago

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Last response by 

4 days ago

Questions

1K

4

0

I want to bring my T-Mobile phone to AT&T prepaid

T-Mobile removed a tower in our area and I need to switch to a network that works will my iPhone 11 run on AT&T network or will it still require T-Mob

 posted 

5 days ago

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Last response by 

4 days ago

Questions

11

2

0

Switch to 6-month prepay plan?

Phone number 1: Already an ATT pre-paid customer on autopay. Would like to switch to the prepay 6-month plan for $180. I login to my prepaid account b

 posted 

6 days ago

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Last response by 

5 days ago

Questions

18

1

0

Kids plan

Hi im looking for information about your kids plan(s). How much are they?, what is included in text and minutes? Do they have any parental controls?

 posted 

5 days ago

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Last response by 

5 days ago

Questions

8

1

0

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