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Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

2.9K

I want my EBB benefits provider to become AT&&

There is some confusion as to what's required so that AT&T can become my EBB provider. I spoke to the USAC and my account is ready to be transfer

Questions

38

8

0

Has anyone with ATT PREPAID recieved this ALERT???

My ATT Prepaid phone used the Amber Alert sound on my phone to let me know that it was time for refill on time. That noise always unnerves me when it

 posted 

3 d ago

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Last response by 

ATTHelp 

2 d ago

Questions

13

1

0

Missing StreamSaver Option for the Great Deal Prepaid $55 100GB mo Mobile Hotspot/Tablet Plan

I recently signed up for the "Great Deal" Prepaid $55 100GB mo Mobile Hotspot/Tablet Plan and cannot find how to turn on/off StreamSaver. Under the

 posted 

1 m ago

 • 

Last response by 

ATTHelp 

2 d ago

Questions

48

10

0

Switch AT&T Prepaid to eSIM?

I will be traveling internationally for several years starting in 2021. I plan to keep my phone number by continuing to pay for AT&T using an eSIM car

 posted 

10 m ago

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Last response by 

sandblaster 

10 m ago

Questions

62

1

0

Closed

Unable to receive text messages outside the US

I am currently in Thailand, which is one of the countries that is not eligible for receiving text messages while outside the US with the prepaid plan.

 posted 

19 d ago

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Last response by 

lizdance40 

3 d ago

Questions

43

10

0

Deceptive Customer Service

I just purchased At&t thinking service an customer service would be better. Lie detector determine that was lie. I have been on the phone for hour

 posted 

3 d ago

 • 

Last response by 

lizdance40 

3 d ago

Questions

9

1

0

Weak cell signal strength.

I normally have great signal strength at my house and for the most part all of my surrounding areas of town. All of the sudden the last 3weeks I'm stu

 posted 

8 d ago

 • 

Last response by 

ATTHelp 

3 d ago

Questions

21

4

0

Accepted Solution

Official Solution

when ebb expires stuck with a plan?

I'm considering signing up for EBB, but I'm reading that I have to stick with that plan I'm signing on for even after EBB expires. Is that true? So my

 posted 

5 d ago

 • 

Last response by 

ATTHelp 

4 d ago

Questions

28

5

0

Accepted Solution

Official Solution

Can I freeze my number for a month?

Hi! I am not going to be on my phone for around a month and I was wondering if I could freeze my account. I don't want to pay for the month that I am

 posted 

4 d ago

 • 

Last response by 

sandblaster 

4 d ago

Questions

14

2

0

Charged me

Last week I changed my plan to the 65 dollar plan and paid for it. I happened to look on my account tonight and it says I'm on the 35 dollar plan. How

 posted 

9 d ago

 • 

Last response by 

ATTHelp 

4 d ago

Questions

31

8

0

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