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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

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M
Change plan to multi-month.

I want to upgrade my plan from the $50 monthly 8gb plan to the $25/month yearly plan. I can't find this upgrade option on the website and can't do it

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5

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Walmart Bonus 15GB not appearing on account after 15+ days

As per the signup page, bonus data should appear on the account after 10 days from activation. I've tried calling and speaking with ATT on the issue b

Questions

3

0

0

Accepted Solution

Official Solution

Does prepaid have access to 5G

AT&T says it has 5G in NYC, and I am in NYC. I also have a Samsung S20 Ultra, which supports the real mmWave 5G, but my device can only connect to LTE

 posted 

8 months ago

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Last response by 

GLIMMERMAN76 

8 hours ago

Questions

109

4

Accepted Solution

Official Solution

how to check compatability

i have a nokia 2.3 and i was wondering where i can check its compatibility with att

 posted 

16 days ago

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Last response by 

p6173207099 

11 hours ago

Questions

48

3

0

Accepted Solution

Official Solution

Personal cloud with prepaid plan

My plan says it includes Personal Cloud 100GB. I’ve installed the app, but it will not sign me in. Authorize spins for a couple of minutes, then says,

 posted 

3 days ago

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Last response by 

Joaquin  

a day ago

Questions

17

2

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Data plan

I just changed my plan to unlimited data. When does it start working I need it for my GPS

 posted 

a day ago

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Last response by 

sandblaster 

a day ago

Questions

7

1

0

Accepted Solution

Official Solution

Pricing - actual costs for Mass, signature discount?

RE: AT&T PREPAID 8GB 12-month plan: What are the actual fees, taxes for MA? The 'additional charges' page indicates an upper limit (ob about 30%!

 posted 

a day ago

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Last response by 

sandblaster 

a day ago

Questions

13

1

0

Accepted Solution

Official Solution

Prepaid plan------- pause the plan

I'm using the Prepaid plan and i'm not in US right now. Can i pause my plan for several months?

 posted 

2 days ago

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Last response by 

roadxman 

a day ago

Questions

49

3

Accepted Solution

Official Solution

Need a Copy of Payment Receipt

I recently created accounts for 5 prepaid phones for a business account. I need a copy of the payment receipts with the credit card number for end of

 posted 

a year ago

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Last response by 

lizdance40 

a year ago

Questions

1.1K

1

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Trouble activating service after activating new sim card

I already had an att phone but didn't have an active sim so I bought a new sim put it in phone and activated it online as it showed activation complet

 posted 

4 days ago

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Last response by 

ATTHelp 

2 days ago

Questions

14

1

0

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