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(368605)

Accepted Solution

email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

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49

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Complaint About an AT&T Store!

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

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Official Solution

How to contact AT&T to have them repair damage to my lawn when they buried cables for the subdivision.

Does anyone know how to contact AT&T to have them repair damage to my lawn when they buried cables for the subdivision. It is in Jubilee Farms subdivision in Daphne, AL. I called our developer, DR Horton, and they researched and found out that AT&T was doing the work in our front yard.&nbs

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847

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Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together.....

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit

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how would i know my number at which my phone is locked to ,

SO ,  i bought a iphone 13 , from At&t from my friends account . but i get only the iphone 13 , no any carrier or sim card ,   but it was locked to AT&T carrier only ,   i used it with my wifi , and moved to , Pakistan .  now i want to use it with other ca

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2

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Only half of my new gear was delivered?

I just ordered the enhanced WiFi Package. I was expecting a new router and a new extender, but I only got one tracking number.  An extender arrived today, but no router.  Of course, the tracking number shows "delivered".  Any ideas how to get my router?

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28

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ATT Internet service has been out since MAy 9th, when will ATT fix the problem?

Tornado came through neighborhood Thursday, internet has been knocked out. NO ATT service trucks/vans to be seen. WOW, Google Fiber, Xfinity they are all here working. No ATT anywhere.

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20

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Get an error sending pictures to myself

I've tried sending pictures to myself and a friend tried to send an Excel chart to me and I don't receive them, I get an error sent back. I have Outlook 2007.

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4

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AT&T 1070 11 shows before every phone number (+1 twice)

AT&T 1070 11 shows before every phone number (+1 twice), e.g. 112125551212 rather than 12125551212 which makes callback impossible. This phone is being used with traditional lines (VOIP to POTS) not a switchboard. is there a bix?

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23

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Incoming emails going directly to trash folder

Not receiving incoming emails. Did 3 test emails to myself.  Went directly to trash folder.

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10

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(47)
Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together.....

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit

Questions

2

0

0

how would i know my number at which my phone is locked to ,

SO ,  i bought a iphone 13 , from At&t from my friends account . but i get only the iphone 13 , no any carrier or sim card ,   but it was locked to AT&T carrier only ,   i used it with my wifi , and moved to , Pakistan .  now i want to use it with other ca

Questions

2

0

0

Why won't AT&T bill with a payment address and/or allow Bill Pay on their new Internet Air?

This is the least user friendly option. I am not going to give my banking information to a company that can't keep customer information safe, and I'm not going to go to their site to pay on a monthly basis either. It will cause them to loose customers.

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6

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Not receiving emails from gmail.com account holders

Hello....today is May 13. I have an sbcglobal.net account properly set up.  During the past couple of weeks I am either not receiving emails from individuals with a gmail account or receiving their emails up to 3-4 days later from the day they sent their email.  This is random because we

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14

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not receiving all emails

I am not receiving all emails from various known colleagues for the past week. They are not in the Spam folder. I have no filters.

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14

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Not recieving emails all of the sudden from known users I have always gotten thiers. Whats going on and how to get this fixed?

Not receiving emails all of the sudden from known users I have always gotten thiers. Whats going on and how to get this fixed? This has recently started happening.

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8

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Trending Accepted Solutions

(44)

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

5.6K

234

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

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293

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

279

21

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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167

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Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

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