Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Let us help protect you from unwanted calls, text messages and spam.
Did you just order a new device? We've made it easy to check the status of your order!
Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more.
I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&
Questions
•
Internet
24
4
0
Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.
Questions
•
Wireless
14
1
0
I have a vendor and all of a sudden yesterday, I am not getting emails from them on my business email and personal email. I have talked with Norton, Microsoft and AT&T. How do I fix it?
Questions
•
15
1
0
I would like to have old service lines for Ameritech and Arris removed from the house.
Questions
•
Internet
11
1
0
Multiple senders have let me know that their emails are being returned with the message "the recipient's email system refused to accept a connection from your email system". I have checked filters, firewalls, mail settings, internet connectivity, all the obvious fixes. Some emails are coming
Questions
•
26
1
0
Accepted Solution
Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
Questions
•
4.3K
194
I just ordered the enhanced WiFi Package. I was expecting a new router and a new extender, but I only got one tracking number. An extender arrived today, but no router. Of course, the tracking number shows "delivered". Any ideas how to get my router?
Questions
•
Internet
11
2
0
Accepted Solution
Official Solution
What is AT&T doing about the recent data breach, besides claiming it did not come from their network?
Questions
•
Internet
81.1K
190
Accepted Solution
A false sales pratice occurred from an AT&T rep inside of a Costco when I assisted my mother with getting new services. We were told that three phones were being ordered however, only two were ordered. I filed a complaint with BBB and the case was handled by a rep that reviews escalated complai
Questions
•
Wireless
31
10
0
We can’t unlock this device until the former owner removes it from their AT&T account. it’s prepaid number but getting the bellow error when try to unlock. How to resolve this issue. Device is fully paid off.
Questions
•
Wireless
13
2
0
Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di
Questions
•
Wireless
11
0
0
How do I save all my voicemails at once? iPhone has 200 saved. Some deceased relatives, VIP business voicemails, etc. I do not have endless hours trying to save each one individually. If nobody knows how to do that, can you sort by duration (longest to shortest)? That would help! Thanks.
Questions
•
Wireless
10
0
0
Several friends have told me that emails sent to me have come back to them with a message saying "Email box full." What can I do about that?
Questions
•
10
0
0
We are having the same problem everyone else is having. Very bad for our business. This needs to be fixed now. We have no filters in place. The emails are going no where. We have two email accounts with att.net for our business. I sent an email from my personal email, which is also an att.net email
Questions
•
14
0
0
Hello: my home email (@att.net) is rejecting all emails sent from my work email (@swedish.org). I checked under settings > security and more > filters and my work email is not there. How do I solve this? It only started happening 2-3 weeks ago for no clear reason. Yet, I can send emails from h
Questions
•
24
0
0
All of the sudden every so often All of my @att.net email accounts get this message:"Account errors details" I see nothing wrong in settings. Re enter the passwords set up in Currently. Why does this happen and how do i stop this from occurring? I think in the past I had to go to currently.com and c
Questions
•
11
0
0
Accepted Solution
Official Solution
Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message. They are NOT going to spam. They are NOT going to trash. There are NO filters and NO blocks. There are multiple senders, one being another address of my own.
Questions
•
4.3K
194
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
Questions
•
Wireless
1.6K
5
0
Accepted Solution
Official Solution
Solid red on Wi-Fi, nothing on phone light
Questions
•
Internet
695
6
0
Accepted Solution
Official Solution
Will ATT be selling or an upgrade for the New ipads announced today?
Questions
•
Wireless
232
21
0
Accepted Solution
Official Solution
Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.
Questions
•
Internet
214
2
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.