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Need to update email settings?
Silverwood1's profile



30 Messages

Friday, May 10th, 2024 6:15 PM

Email Box Full?

Several friends have told me that emails sent to me have come back to them with a message saying "Email box full." 

What can I do about that?

Accepted Solution

Community Support


232.7K Messages

1 month ago

Hello @Silverwood1! Thank you for reaching out to us! We understand that your friends are not able to send emails as they are getting error as "Email box full". We hear you, and are happy to assist you.


If your AT&T email inbox is full and causing emails to bounce back, there are a few steps you can take to address this issue:


1. Check Your Inbox Settings:
   - Log in to your AT&T email account.
   - Click on the gear icon (usually located in the upper-right corner) and select "More Settings."
   - Customize your settings, including how you view your mail, your email signatures, vacation response, and email filters¹.


2. Sort Your Inbox:
   - By default, your emails appear in chronological order, with the newest emails at the top.
   - You can also sort your inbox by other criteria such as date (newest or oldest), unread status, starred emails, sender, subject, or attachments.
   - To sort your inbox, click on the "Sort" option at the top of your inbox and choose your preferred sorting method¹.


3. Consider Using Folders and Filters:
   - Organize your emails by creating folders for specific types of messages (e.g., work, personal, newsletters).
   - Set up filters to automatically categorize incoming emails based on criteria you define (e.g., sender, subject, keywords).
   - This can help keep your inbox organized and prevent it from becoming too cluttered.


4. Switch Between Classic and Full Versions:
   - AT&T Mail offers both a classic version and a full version.
   - To switch between them:
     - For the full version, select "Switch to the newest AT&T Yahoo mail" from your webmail inbox.
     - For the classic version, go to "More Settings," find the "Personalize inbox" section, and select "Switch to classic Mail".


Let us know how it goes!

For further assistance we're here to assist you.


Thank you for contacting AT&T Community Forums!

Nate, AT&T Community Specialist.

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