For the mom who gives us everything - Mother's Day gifts that connects us.
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(368515)
Slow download speeds from gateway to devices

I have tried all manner of troubleshooting: reboots, new channels, straightening the fiber line, etc., and I unable to receive wifi download speeds of higher than ~5 mbps (upload speeds >100 mbps) while the signal to the router is fine >300 mbps). I have multiple devices with this problem. AT&

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24

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email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

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14

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Not getting emails from a vendor

I have a vendor and all of a sudden yesterday, I am not getting emails from them on my business email and personal email. I have talked with Norton, Microsoft and AT&T. How do I fix it?

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15

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remove old service lines from house

I would like to have old service lines for Ameritech and Arris removed from the house.

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11

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Not receiving emails, please don't offer obvious fixes

Multiple senders have let me know that their emails are being returned with the message "the recipient's email system refused to accept a connection from your email system". I have checked filters, firewalls, mail settings, internet connectivity, all the obvious fixes.  Some emails are coming

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26

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Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.3K

194

Only half of my new gear was delivered?

I just ordered the enhanced WiFi Package. I was expecting a new router and a new extender, but I only got one tracking number.  An extender arrived today, but no router.  Of course, the tracking number shows "delivered".  Any ideas how to get my router?

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11

2

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Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

81.1K

190

Accepted Solution

False Sales Practice-Attorney General Complaint

A false sales pratice occurred from an AT&T rep inside of a Costco when I assisted my mother with getting new services. We were told that three phones were being ordered however, only two were ordered. I filed a complaint with BBB and the case was handled by a rep that reviews escalated complai

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31

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Unlock device

We can’t unlock this device until the former owner removes it from their AT&T account. it’s prepaid number but getting the bellow error when try to unlock. How to resolve this issue. Device is fully paid off.

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13

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(37)
Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

Questions

11

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Saving Voicemails

How do I save all my voicemails at once? iPhone has 200 saved. Some deceased relatives, VIP business voicemails, etc. I do not have endless hours trying to save each one individually. If nobody knows how to do that, can you sort by duration (longest to shortest)? That would help! Thanks.

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10

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Email Box Full?

Several friends have told me that emails sent to me have come back to them with a message saying "Email box full." What can I do about that?

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10

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Not Receiving Important Emails Since May 1st or So

We are having the same problem everyone else is having. Very bad for our business. This needs to be fixed now. We have no filters in place. The emails are going no where. We have two email accounts with att.net for our business. I sent an email from my personal email, which is also an att.net email

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14

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@att.net is rejecting my work email

Hello: my home email (@att.net) is rejecting all emails sent from my work email (@swedish.org). I checked under settings > security and more > filters and my work email is not there. How do I solve this? It only started happening 2-3 weeks ago for no clear reason. Yet, I can send emails from h

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24

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Errors message trying to send or receive email. att.net

All of the sudden every so often All of my @att.net email accounts get this message:"Account errors details" I see nothing wrong in settings. Re enter the passwords set up in Currently. Why does this happen and how do i stop this from occurring? I think in the past I had to go to currently.com and c

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11

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Trending Accepted Solutions

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.3K

194

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

1.6K

5

0

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

695

6

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

232

21

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Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

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214

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