For the mom who gives us everything - Mother's Day gifts that connects us.
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(368575)
Complaint About an AT&T Store!

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

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30

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Service suspended

Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!

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28

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thunderbird

my thunderbird isn't excepting my passwork

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3

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EL52203 phone microphone does not work on oubound calls

I was talking on the phone and accidentally pressed a button. The screen showed that I had pressed 5, however, my microphone suddenly stopped working. I then figured out that it only works on inbound calls, and if I try to make an outbound call using the phone, the microphone refuses to work. The mu

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13

7

0

Can?t get signal

Screen says no signal

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14

2

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AT&T not honoring promo

I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil

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724

7

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Closed

Tv has no signal

I can’t get the signal to come on

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10

1

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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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41

17

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SIMCOM 7600G does not connect data and does not make voice calls

Hello everyone,we are a manufacturer of electronic alarm systems and we use SIMCOM 7600G (LTE) modules.With AT&T SIM I have data connection problems (as APN I put "nxtgenphone") and I can't make voice calls"Call rejected or line busy"SMS works.I would like to point out that the SIMCOM 7600G Modu

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63

13

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Sales employees SCAMMERS

One of att employees scammed me into letting me let him run my credit thinking he was gonna get a sale. I wanted to switch my 4 lines from prepaid to contract. He lied to me saying I could keep my numbers. After he ran my credit he said I couldn't keep my number that if I called back I could get the

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39

7

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(37)
thunderbird

my thunderbird isn't excepting my passwork

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3

0

0

Takes a long time to fix!!

ATT keeps on moving the fixing time! From 2pm to 5pm, and I don’t know if I can trust their messages any longer! I’m paying for a service that’s poor.

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11

0

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Cannot see device on Smart Home Manager

I've seen a few threads but didn't get an answer... i'm trying to find my son's desktop computer on the Smart Home Manager so I can create a profile and shut the internet off at night so he won't play games till late.   I can see every manner of device connected to my router, but none of

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13

0

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Suspended

Why was my account suspended over $29?

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12

0

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email to self, addressee unknown/gmail emails

I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del

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14

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hiring issues

I have applied twice now to a store near where I live and twice now I haven't even been granted an interview they have just closed out the application then sent an email telling me I wasn't being considered. I find that to be a bit unprofessional. Do you have an email for the Human Resources for AT&

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18

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Trending Accepted Solutions

(39)

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

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5K

222

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

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272

21

0

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

271

2

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

161

1

0

Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

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106

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