For the mom who gives us everything - Mother's Day gifts that connects us.
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Landline Number Disconnected by AT&T without permission/HORRIBLE CUSTOMER SERVICE

1 May 2024 I have come to wits end calling 800-288-2020 to be put on hold, transferred to numbers that are no longer in service, offered callbacks to be hung up on after long hold times, reaching agents who cannot provide any reasonable answers. I have been calling about issues with my internet con

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Switching Internet/Wireless plan- never got deals I was told

In 2022, I went into an AT&T store to ask about my bill, and I was told the current wireless plan I had was outdate and no longer offered. I was told of a new plan, Unlimited elite and that I would be saving money (from $155 to $130) so I agreed. I was then asked about my internet provider (Comc

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15

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Accepted Solution

Phone AT&T Locked after service by Samsung

Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc

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119

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VIP2252 V2 Activation

I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway.  After the 2262 booted up it displayed this message: "This set top box does not match the account setting

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9

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VIP2262 V2 Activation

I received an answer from Bella098 to make a correction of my statement. This is really getting complicated. Bella is a little confused because she/he doesn't realize that the May 1 issue was resolved.  I hope I now have the correct replacement for the 2050 and don't yet know if it is. This ev

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9

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Wrongful Charged without Resolution

multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line

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8

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"Too many sign-in attempts" error code.

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.  

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45

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Need help adding a txt string to the DNS for sbcglobal.net

Who do I contact for help with this? I am trying to get my sbcglobal email address registered for use as a business address with Microsoft, and they told me I needed to contact you for help.

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12

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Equipment return bill

I am moving to a new home and the moving company packed up my equipment and I don't have a clue which box it is in. The move is scheduled for May 18th. And I got a email stating that my equipment must be returned by May 26th.  Can I not use the modem/router I have in my new home.  All the

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16

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Complaints about contractor

Where can I file a complaint about misbehavior of your contractors. One of your contractors threaten me when I ask who the in charge of the work is.. I took a picture of that person and the trucks. I dont know the name of the person but I have a photo of him. Please send me an email

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(41)
How do I block and email address that changes constantly using almost the entire alphabet in it's sending email address?

I get spam in my inbox and it all usually comes from an email address that changes constantly, using the entire alphabet in the sending address.

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5

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Conocer el saldo de mi cuenta estando fuera de EEUU

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

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6

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Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

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27

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View connected apps

Hi, how can I view 3rd party email apps that I connected to my legacy Pacbell email account via OAuth 2.0? In regular Yahoo mail I can see these in the Recent Activity page which doesn't exist in the ATT mail page.  I wanted to disconnect an email app I no longer use so wanted to see how to do

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6

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What is the capacity of email-to-sms gateway?

I am doing a project for a club that would like to implement email-to-sms messaging to send text messages at medium-volume to our members. I was wondering what are the capacity constraints for how many messages we can send (per minute, per hour) through an email-to-sms gateway?

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9

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Downed communication wire

I scrap metals on my off time and noticed some cut wire laying in the ditch. Is it ok for me to pick this up so I can scrap it?

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19

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Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

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1.8K

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Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

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820

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Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

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242

14

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Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

147

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Accepted Solution

Official Solution

International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

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137

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