I was talking on the phone and accidentally pressed a button. The screen showed that I had pressed 5, however, my microphone suddenly stopped working. I then figured out that it only works on inbound calls, and if I try to make an outbound call using the phone, the microphone refuses to work. The mu

Need to get recovery codes sent to that phone

Hey AT&T Community! I'm delving into the administrative processes of NIF (Número de Identificação Fiscal) and NISS (Número de Identificação de Segurança Social), and I'm curious about how they relate to AT&T services and products. Specifically, I'm interested in understanding any implication

I received two separate letters about my data being breached and how I was being offered free of charge by Experian's IdentityWorks. I have entered both activation codes and get messages that neither of them is valid.

When I went from spot to spot in my house to find a good place for the extender, I kept having to move closer and closer to the gateway until it became ridiculous to use an extender - even 10' from the gateway was not good enough.

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

I use my phone for work running a service business. I get and receive photos every day,  from all brands and service providers.  The ONLY time I get the 415 error is sending pictures to my wife's phone on the same account. I have had some luck after resending 5-10 times, it might finally

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

I keep receiving emails saying that my old email will be shut down or that they are closing old versions of the Mailbox. We have 3 email addresses with AT&T and I don't know if these are real emails or fake. I have had some trouble getting emails over the past week or so - delivered much later t

Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI.  The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.

Need to get recovery codes sent to that phone

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

ATT keeps on moving the fixing time! From 2pm to 5pm, and I don’t know if I can trust their messages any longer! I’m paying for a service that’s poor.

I've seen a few threads but didn't get an answer... i'm trying to find my son's desktop computer on the Smart Home Manager so I can create a profile and shut the internet off at night so he won't play games till late.   I can see every manner of device connected to my router, but none of

Why was my account suspended over $29?

I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Solid red on Wi-Fi, nothing on phone light

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Will ATT be selling or an upgrade for the New ipads announced today?

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev