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AngDemar's profile

1 Message

Sunday, May 12th, 2024 11:40 PM

Lost phone

Need to get recovery codes sent to that phone

Accepted Solution

Official Solution

ACE - Sage

 • 

118.3K Messages

1 month ago

That certainly isn't going to happen through a customer populated form. 

And if the phone is gone, whether it's lost or stolen, those codes are not going to come through somewhere else. And probably shouldn't be sent otherwise the person might be able to get access to your account. 

If you need to recover your account and purchase a new phone go to an AT&T store with proper ID so that you can recover your account and have a new SIM and phone provided 

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