For the mom who gives us everything - Mother's Day gifts that connects us.
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(368521)
Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

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22

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Official Solution

Does my AT&T plan come with HBO Max or “Max”

i saw someone online state that it is included with some at&t plans. I have unlimited premium

Questions

16.7K

6

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Complaint: Why is the company sending out disinformation about reasons for orders being cancelled.

Early February I ordered an AT&T cell booster -  from AT&T online  (myAT&T).  The order went through.   I had been anticipating it because the reception in my apartment is lousy, not sure why because people with sprint have no problem in my apartment.  &nbs

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99

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Paying off a phone in a contract

I bought this phone from a friend but he hasn?t paid it off yet because it?s in a contract of 3 other lines and was wondering if I could pay the one phone off and get it off the contract.

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13

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Not Receiving Important Emails Since May 1st or So

We are having the same problem everyone else is having. Very bad for our business. This needs to be fixed now. We have no filters in place. The emails are going no where. We have two email accounts with att.net for our business. I sent an email from my personal email, which is also an att.net email

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30

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Internet speeds coming out of modem are much lower than speeds coming in.

I know that I will not be getting all 1 GIG of the fiber that I pay for, while I do get the 800-900 mbps for my download speeds, I only get around 110-130 mbps for my upload. I have rebooted my modem as well as restarting my PC several times to try and resolve the issue. I am using a direct ethernet

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49

9

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.5K

196

Accepted Solution

Is this correct? Fiber worked without Fiber Service Box

I received a self install for BGW320, but could not find the ATT Fiber service box anywhere. So I plugged the BGW320-500 directly into the wall (yellow color port) with the ONT cable and it worked? Does this mean this wall port is connected to the service box? I can't find it anywhere, unless it's i

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18

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Saving Voicemails

How do I save all my voicemails at once? iPhone has 200 saved. Some deceased relatives, VIP business voicemails, etc. I do not have endless hours trying to save each one individually. If nobody knows how to do that, can you sort by duration (longest to shortest)? That would help! Thanks.

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19

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Sim Number Transfer

Hi I am trying to transfer a number from an apple watch to an iPhone, but it is requesting for a qr code. Can you please provide an email to reach out to for that type of problem?

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12

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(35)
my flip phone says network not available

When I call the phone says network not available

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9

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Incoming phone calls freeze U-verse receiver

We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a

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8

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@att.net is rejecting my work email

Hello: my home email (@att.net) is rejecting all emails sent from my work email (@swedish.org). I checked under settings > security and more > filters and my work email is not there. How do I solve this? It only started happening 2-3 weeks ago for no clear reason. Yet, I can send emails from h

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26

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Errors message trying to send or receive email. att.net

All of the sudden every so often All of my @att.net email accounts get this message:"Account errors details" I see nothing wrong in settings. Re enter the passwords set up in Currently. Why does this happen and how do i stop this from occurring? I think in the past I had to go to currently.com and c

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12

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Why does ATT not have it so customers can review them?

Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?

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20

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Still cannot access my sbcglobal.net email account

Hi, I am still having trouble accessing my sbcglobal.net account. I have tried everything. Are there some other options? I really need access to this email because my only AppleID is this e-mail address and it's a shared AppleID with my family. It is imperative that I regain access to this email acc

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20

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(49)

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.5K

196

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

748

6

0

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New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

238

21

0

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About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

219

2

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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147

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