For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222513)

Accepted Solution

Persistent Connectivity Issues with Samsung Galaxy S22 Ultra Post-FOTA Update, Seeking Effective Resolution.

ATT Community, I am reaching out in hope of finding a resolution to a persistent and frustrating issue that began approximately six months ago, following a FOTA update on my Samsung Galaxy S22 Ultra (SM-908U). Despite numerous attempts to resolve the issue through standard troubleshooting and multi

Questions

638

9

Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

Questions

40

10

0

How do I start a 'Notice of Dispute Form' for a business phone account?

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

Questions

12

4

0

network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

Questions

14

2

0

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

77

9

0

Billing Email

I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry

Questions

13

5

0

Accepted Solution

autopay options are too limiting to be able to use!

I have tried repeatedly to sign up for autopay on my account but it still says all bank drafts will be charged on the 14th of the month. I spent 30 minutes chatting with "Steven" this morning and accomplished nothing.  He never understood what I was asking.  With the broken English replie

Questions

13

2

0

Accepted Solution

Closed

ATT refusing to port number out

I have a line that has been canceled due to non-payment because of a dispute with the billing with AT&t. I have initiated a change of provider and moved to T-Mobile. Now AT&T is refusing to port my number to T-mobile until the balance is paid in full. Even though the balance is not correct.

Questions

429

13

0

"Let’s make sure it’s you" SMS never arrives

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

Questions

42

9

0

Help please. My iPhone promotion from 4 months ago no longer exists?

TLDR: I'm hoping an honest ATT employee can look back and see the att.com promotion history for the 2022 iPhone SE (3rd gen) 64 gb between now and November 5, 2023. Full story: On November 5, 2023 I purchased an iPhone SE (3rd gen) on att.com. I'm a frugal person and had been using an iPhone 6s f

Questions

80

8

0

Be the first to reply

(17)
Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

Questions

6

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

24

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

20

0

0

Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

23

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

27

0

0

Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

26

0

0

Trending Accepted Solutions

(38)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Questions

102

5

0

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

77

9

0

Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

Questions

68

2

0

Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

57

5

0

Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

Questions

55

3

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.