U-verse TV

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit

Screen says no signal

We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a

I have no sound from the UVerse boxes in my front room or one of the bedroom sets. Other rooms work just fine.... I have reset everything several times. Regular TV and streaming services work fine . What am I missing?

We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe

Hi: I am going to be renting a house for 3 months, they have AT&T Fiber, and I want to use my TiVo box.   Any suggestions on how to connect?   At home I have Comcast and they supply cable cards for the TiVo, does AT&T do the same?

I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and

My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?

Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.  

I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line".  The new model gateway does not have a coaxial connection.  I have three tel

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit